william.burge Posted December 2, 2019 Share Posted December 2, 2019 William Burge Dec 2, 8:37 AM AEDT Hi,i am writing from scotland england.I purchased orbx scenery for scotland back in august and installed it without any trouble,so when i purchased the south of england i never except any problems.My first problem was trying to download to orbx central,it varied between 10% and 25% and then quit,when i tried again i had a constant error message on screen saying communication problem.I done a manual download but after 12 hours still did not extract and install the scenery.I have cleared the temp folder and emptied the cache,i hope you can help as you have a great product, my system is Hi,i am writing from scotland england.I purchased orbx scenery for scotland back in august and installed it without any trouble,so when i purchased the south of england i never except any problems.My first problem was trying to download to orbx central,it varied between 10% and 25% and then quit,when i tried again i had a constant error message on screen saying communication problem.I done a manual download but after 12 hours still did not extract and install the scenery.I have cleared the temp folder and emptied the cache,i hope you can help as you have a great product.Hi,i am writing from scotland england.I purchased orbx scenery for scotland back in august and installed it without any trouble,so when i purchased the south of england i never except any problems.My first problem was trying to download to orbx central,it varied between 10% and 25% and then quit,when i tried again i had a constant error message on screen saying communication problem.I done a manual download but after 12 hours still did not extract and install the scenery.I have cleared the temp folder and emptied the cache,i hope you can help as you have a great product. my system is a imac 5k, 27in, late 2014.processer 4 ghz intel core i7,memory 16gb 1600 mhz ddr3,graphics amd radeon m295x 4096 mb, running explane 11.40 64 bit . i hope you can me up and running enjoying a great product,take care,Will Burge. Link to comment Share on other sites More sharing options...
Jon Clarke Posted December 2, 2019 Share Posted December 2, 2019 Hi and welcome to the forums. i have extracted just a section of your post because you will see that the same post is repeated within the one post. I will ask @Nick Cooper to forward this post to the Orbx Central forum as it appears to be an installation problem concerning Orbx Central. The poster wrote: Hi,i am writing from scotland england.I purchased orbx scenery for scotland back in august and installed it without any trouble,so when i purchased the south of england i never except any problems.My first problem was trying to download to orbx central,it varied between 10% and 25% and then quit,when i tried again i had a constant error message on screen saying communication problem.I done a manual download but after 12 hours still did not extract and install the scenery.I have cleared the temp folder and emptied the cache,i hope you can help as you have a great product. my system is a imac 5k, 27in, late 2014.processer 4 ghz intel core i7,memory 16gb 1600 mhz ddr3,graphics amd radeon m295x 4096 mb, running explane 11.40 64 bit . i hope you can me up and running enjoying a great product,take care,Will Burge. Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 2, 2019 Share Posted December 2, 2019 Hello William, I have done as Jon asked but you will now need to attach a copy of the Orbx Central log. You can do this by opening the log in Orbx Central and then saving it on your PC. Once you have done that, please attach a copy to your next post. Link to comment Share on other sites More sharing options...
william.burge Posted December 10, 2019 Author Share Posted December 10, 2019 On 12/2/2019 at 9:38 AM, Nick Cooper said: Hello William, I have done as Jon asked but you will now need to attach a copy of the Orbx Central log. You can do this by opening the log in Orbx Central and then saving it on your PC. Once you have done that, please attach a copy to your next post. central.log Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 10, 2019 Share Posted December 10, 2019 Hello William, thanks. The key error message is Quote The Orbx Central worker process failed to start. Please check the user guide for troubleshooting advice at http://orbx.to/central-guide If you do, you will see that there is a short list of prerequisites. Most likely, one or more are missing. Link to comment Share on other sites More sharing options...
william.burge Posted December 11, 2019 Author Share Posted December 11, 2019 Hi Nick, many thanks for your reply,i see in the central guide it states that (high sierra is required 10.13) i have (sierra 10.12.6) does this mean that i am stuck,even though back in august i installed the north of england scenery with no problems,look forward to hearing back from you,thanks for your patience,Will. Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted December 11, 2019 Share Posted December 11, 2019 Hi @william.burge, Apple no longer supports macOS sierra (10.12.6) as of September 26, 2019. You can upgrade macOS to a supported version through the App Store. Orbx Central requires at macOS High Sierra or later to function correctly. Link to comment Share on other sites More sharing options...
william.burge Posted December 12, 2019 Author Share Posted December 12, 2019 Hi Josh,many thanks for the info,just updated to catalina,started the download,fingers crossed seems to be ok,many thanks to all the team at orbx and have a great christmas,Will Link to comment Share on other sites More sharing options...
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