Andy Dixon Posted December 1, 2019 Share Posted December 1, 2019 Quote Getting issues and XP11 not loading scenery at all and then quits out, this is a new install due to driver issues on the sound when using VR, I have verified the files to, this has been installing for 2 days now as I re-installed again, any ideas? Help! Operating system: Windows 10 Simulator: XP 11 Screenshot: Issue: Log.txt Link to comment Share on other sites More sharing options...
Josh Koz Posted December 2, 2019 Share Posted December 2, 2019 Hi @Andy Dixon, It appears you've attached your X-Plane log file instead of your Orbx Central.log file. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log I'd suggest also performing a verify files on TrueEarth GB South before attaching your log file. Link to comment Share on other sites More sharing options...
Andy Dixon Posted January 12, 2020 Author Share Posted January 12, 2020 central.logHi Josh, ive now attached this, my files are installed and showing all ok in Orbx central, but its still only loading xp11 basic scenery, id be gratful for your help, this has been going on for months now Andy Link to comment Share on other sites More sharing options...
Josh Koz Posted January 13, 2020 Share Posted January 13, 2020 Hi @Andy Dixon, Your error log indicates that X-Plane is installed at F:/ and that the F:/Custom Scenery folder is missing. Without it Orbx Central can't find your scenery_packs.ini file at F:\Custom Scenery\scenery_packs.ini. Orbx Central adds entries to the scenery_packs.ini file so X-Plane knows to load the custom scenery. Link to comment Share on other sites More sharing options...
Andy Dixon Posted March 29, 2020 Author Share Posted March 29, 2020 Hi Josh, I never managed to sort this issue out, since January my simulator isn't working with Orbx at all. I'm now trying to sort it out during lockdown as i have all the time in the world im trying to create a new library for true earth files on F:\ but Orbx is staying its not empty when I've formatted the ssd i cannot get round any of this , can help offer any help ? Link to comment Share on other sites More sharing options...
Andy Dixon Posted March 29, 2020 Author Share Posted March 29, 2020 Hi Josh, I've uploaded the log files to to help issue any issues I hope you're staying safe Andy central.log scenery_packs.ini X-Plane Installer Log.txt Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 30, 2020 Share Posted March 30, 2020 Hello. You should not try to create a library without a root folder. In other words, DO NOT use F:\ but instead create a new empty folder on your F drive, give it a name that you will easily recognise, such as Orbx X Plane 11 Scenery Library and then create your new Orbx Central Library at F:\Orbx X Plane 11 Scenery Library. It's all in the Orbx central User Guide. Link to comment Share on other sites More sharing options...
Andy Dixon Posted March 31, 2020 Author Share Posted March 31, 2020 Hi Nick, Yes I did manage to sort that issue out and its now working (True earth is back), however, In the last 10 minutes I've purchased EGCK and 5 files fail to extract and I've verified the files and still 5 files are giving errors. This has been saved to my F drive location, I also purchased the Terra Flora with no issues Any ideas? Andy Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 31, 2020 Share Posted March 31, 2020 Hello, I saw the "file failed to extract message" today and it turned out it was my fault. The simulator was running. Link to comment Share on other sites More sharing options...
Andy Dixon Posted March 31, 2020 Author Share Posted March 31, 2020 Hi Nick, Here some of the issues Andy Log.txt Link to comment Share on other sites More sharing options...
Andy Dixon Posted March 31, 2020 Author Share Posted March 31, 2020 Hi Nick, My simulator is not running and its the same issue. Verifying the files is not working to solve the issue Andy Link to comment Share on other sites More sharing options...
Andy Dixon Posted March 31, 2020 Author Share Posted March 31, 2020 Hi Nick, I've checked and verified all other products with no problems. the drives have also been checked for errors and none reported, I've still getting the above and that 5 files are failing to extract. Any help and guidance on this would be great. Thanks in advance. Stay safe Andy Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 1, 2020 Share Posted April 1, 2020 Hello, advice elsewhere from an Orbx Central developer is to delete any backup and try again. Of course, he had the advantage of central log files to look at. Please remember that without a copy, diagnosis will be little more than guesswork. Link to comment Share on other sites More sharing options...
Andy Dixon Posted April 1, 2020 Author Share Posted April 1, 2020 Hi Nick , Heres the central log file, I'll delete the back ups and try again too Thanks Andy central.log Link to comment Share on other sites More sharing options...
Ben McClintock Posted April 1, 2020 Share Posted April 1, 2020 Hi Andy, Deleting the backups will most likely resolve your issue. In particular: C:\Users\Andy\AppData\Roaming\Orbx\Central\Backup\egck-xp11 Link to comment Share on other sites More sharing options...
Andy Dixon Posted April 1, 2020 Author Share Posted April 1, 2020 Hi Nick, Clearing the back up has sorted it, installed all ok and now running, I really appreciate your help. I promise to read the user manual more and before in future to. Stay safe and well Andy Link to comment Share on other sites More sharing options...
Andy Dixon Posted April 1, 2020 Author Share Posted April 1, 2020 Hi Ben, Thanks for your email, its now sorted but this info goes a long way, but thanks for getting back to me, stay safe Regards Andy Link to comment Share on other sites More sharing options...
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