answered TrueEarth US Orgon HD - There are no available downloads for this product

[traxap]

Hello Support,

 

I am getting the following message when trying to download, via FTX Central - XP11, the True Earth US Oregon HD scenery I just purchased. 

 

Also, where are the backups of the files I downloaded Stored/Located?

 

windows 10

Steam version - X-Plane 11

Location of my X-Plane 11 -->  C:\Program Files (x86)\Steam\steamapps\common\X-Plane 11

 

• Transaction ID: 5de078361c8e0

• Product: TrueEarth US Oregon HD - X-Plane 11

 

 

 

 

 

 

 

[Jon Clarke]

You have to use Orbx central not FTX Central

[traxap]

Thank you for the quick reply.  I did start the download via ORBX Central Manual Download.  However, when I click on the Download via ORBX Central green button it brings me to the following error page. 

 

orbx://product/us-oregon-hd-xp11

 

 

The address wasn’t understood

 

Firefox doesn’t know how to open this address, because one of the following protocols (orbx) isn’t associated with any program or is not allowed in this context.

 

You might need to install other software to open this address.

 

 

[Nick Cooper]

Hello,

if you see that, you have not selected the manual download but the "Open with Orbx Central" tab.

Of course, if you have not installed Orbx Central, Firefox has nothing to refer the link to.

The "other software" is Orbx Central, please install that and try again.

[traxap]

Thank you Jon and Nick,

 

I just installed ORBX Central, which appears to replace the old FTX Central. I was able to click on the link in My Products and it's downloading.