byeohazard Posted September 15, 2019 Share Posted September 15, 2019 After installing the enhancement pack I notice that my True Earth Washington HD says it is no longer installed (grayed out in Orbx Central list) What I am seeing is TrueEarth not installed and the enhancement pack Installed. Is this a bug or should I hit the install option for TrueEarth? Would be strange if the enhancement pack uninstalled TE. I just took a look in my custom scenery folder and there is a 205 GB orthos TE file folder there as well as some TE airport/overlay folders. When I try to verify files with the enhancement pack it tells me TE needs to be installed and shows a endlesly spinning little circle icon like its looking for something. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted September 15, 2019 Share Posted September 15, 2019 Welcome to the forum. I've seen a few people resolve things like this by rebooting the PC. Link to comment Share on other sites More sharing options...
byeohazard Posted September 15, 2019 Author Share Posted September 15, 2019 Gave rebooting a try. No luck. I did switch between p3d and Xplane-11STEAM in Orbx Central today..not sure if that caused the glitch because I didn't notice the problem yesterday when I bought and installed the enhancement pack. Link to comment Share on other sites More sharing options...
Jack Sawyer Posted September 15, 2019 Share Posted September 15, 2019 I'm hoping Doug or Nick will see this soon, it will get resolved, not to worry. Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted September 16, 2019 Share Posted September 16, 2019 Hi @byeohazard, Can you attach your central.log file so we can investigate this further for you? Link to comment Share on other sites More sharing options...
byeohazard Posted September 16, 2019 Author Share Posted September 16, 2019 Josh, Thank you for the reply. I am happy to to attach the central log file. Actualy this looks like the xp-11 log....where do I find the central log file? Log.txt Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted September 16, 2019 Share Posted September 16, 2019 Hi You can find it at Settings/Help/Open Log within Orbx Central. Link to comment Share on other sites More sharing options...
byeohazard Posted September 17, 2019 Author Share Posted September 17, 2019 Thanks Doug and all that have replied! Here is the central log file. central.log Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted September 18, 2019 Share Posted September 18, 2019 Hi @byeohazard, Thanks for providing your log file. Can you take a screenshot of the contents of your E:\Steam\steamapps\common\X-Plane 11\Custom Scenery\Orbx_A_US_Washington_TE_Custom directory? Link to comment Share on other sites More sharing options...
byeohazard Posted September 18, 2019 Author Share Posted September 18, 2019 Josh, Here is the screenshot you asked for. Thanks! Link to comment Share on other sites More sharing options...
byeohazard Posted September 18, 2019 Author Share Posted September 18, 2019 Here's what I see in Orbx Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted September 19, 2019 Share Posted September 19, 2019 Hi @byeohazard The provided screenshots indicate that the version.txt file for TrueEarth US Washington HD is missing. You should be able to click 'Install' on Washington HD to resolve this issue. Orbx Central will scan the installation, download and install any files that it can't find in the path then mark the product as installed. Link to comment Share on other sites More sharing options...
byeohazard Posted September 19, 2019 Author Share Posted September 19, 2019 Thank you Josh and everyone who chimned in! Resolved. Link to comment Share on other sites More sharing options...
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