Chuck Prowse Posted August 29, 2019 Share Posted August 29, 2019 5d682319a2ff5. FTC central says no files to download when I click on product owned. Seems others have this issue too. I have a ton of your sceneries and never had a problem.., keep me updated on a fix please. looks great! Chuck Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Simulator: Screenshot: Issue: Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 29, 2019 Share Posted August 29, 2019 Hello, for some reason, many customers are not reading the Orbx Direct EGLC product page, possibly because the product appears in FTX Central. It should not but it does, this was an oversight for which we apologise. The product requires Orbx Central to install it. Link to comment Share on other sites More sharing options...
Chuck Prowse Posted August 30, 2019 Author Share Posted August 30, 2019 Ya Nick, I have ORBX Central. I go to my page and go to Europe and it shows I own EGLC. I click on it to download ( you own this product) and it comes back with "There are no downloads available for this product" for whatever reason. I own probably 40 or so ORBX sceneries and have not had any problem. For whatever reason this one does not do anything and I am not sure why. Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 30, 2019 Share Posted August 30, 2019 Hello, to borrow the immortal words of Crocodile Dundee that is not Orbx Central This is Orbx Central Link to comment Share on other sites More sharing options...
edwindf Posted August 31, 2019 Share Posted August 31, 2019 I have exactly the same problem. Please tell me how I can install this product which I have just purchased?? Edwin Dibb-Fuller Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 31, 2019 Share Posted August 31, 2019 Hello, as already mentioned, you need to use Orbx Central Link to comment Share on other sites More sharing options...
edwindf Posted August 31, 2019 Share Posted August 31, 2019 Nick I am using Orbx Central and it tells me that there is no download available. I go to my account and click on EGLC , click on download via orbx central and I get a message saying 'address wasn't understood' !!! What do I do next? Regards Edwin Dibb-Fuller Link to comment Share on other sites More sharing options...
edwindf Posted August 31, 2019 Share Posted August 31, 2019 By the way I am using Orbx Central 3. Regards Edwin Link to comment Share on other sites More sharing options...
Jack the Swede in Spain Posted August 31, 2019 Share Posted August 31, 2019 edwindf, there ar NO ORBX Central v 3, the version of ORBX Central is 4.0.10 All v 3 are FTX Central. As I undestand it EGLC can NOT be downloaded with FTX Central. as it says on the product page. "You will need Orbx Central to download and install the product. Jack the Swede in Spain Link to comment Share on other sites More sharing options...
Nick Cooper Posted August 31, 2019 Share Posted August 31, 2019 5 hours ago, Nick Cooper said: Hello, as already mentioned, you need to use Orbx Central Please click on the words "Orbx Central" in this quote. It is a link to where you caninstall orbx Central.I Link to comment Share on other sites More sharing options...
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