active True earth Great Britain South problem

[giangydj82]

Hi

 

After hours i'm still struggling with the installation of the Great Britain South for X-plane 11

 

As showed up on the pictures attached I have an error once i start a session of X-plane and the installation says Progress Istalled but the status is stil on Installing... I have been waiting for more than 2hrs and i'm still having these issues. What can i do?

Could you please hel me out?

 

Thanks 

Gianluca

[Filippo Nesi]

At least you came to the 'Installing' step. Here it's being stuck for two hours in the 'Paused' step without any apparent progress.
I tried the workaround suggested here, including restarting FTX Central and my computer several times, but with no joy.
In the temp folders apparently nothing is happening.
I am giving up.

 

[giangydj82]

It says status installing and progress installed since i finished the first installation... 

They are apparently already in my custom scenery... But i can't open a new session because of the error could not locate the file...

[Nick Cooper]

Hello,

the problem is under investigation and as soon as there is a solution, it will be made available.

[giangydj82]

Hi Nick

 

I hope very soon cause I left my pc running all night long and nothing has changed. 

 

It starts to be annoying.

 

Regards

[Craig T]

Hi Nick,

 

FYI - Same here as well ......if there is anything you need to help trouble shooting let me know.

[Nick Cooper]

Hello,

if the download is complete you can try downloading the attached file and dragging it into

X-Plane 11\Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures.

This should convert the textures for you.

 

Convert.cmd

[giangydj82]

Sorry, there is a problem

This attachment is not available. It may have been removed or the person who shared it may not have permission to share it to this location.

Error code: 2C171/1

[Nick Cooper]

Sorry, I have changed the link, please try again.

[giangydj82]

Ok 

Many thanks

[giangydj82]

I converted all of them and the error message is gone but....

 

I'm stuck on reading new files as showed on the picture

[giangydj82]

Honestly... 

 

I'm very tired. I will think 3 milions of time before buying another ORBX product. 

 

Very disappointed! 

 

Sorry but ins't normal to spend 48hrs for a scenery that i paid and have all these problems. That is absoluting frustrating

[pbsflight]

This is the first time, that I am having problems with a scenery. I have bought the whole ORBX P3d world and usually it is installed in a very short time. I am now busy to install TE GB since yesterday evening. I even can´t uninstall the scenery to get it back as "new" on my account. I got stuck in the middle of nowhere in the ORBX and internet world. 

[giangydj82]

After other 300 attempts and spinning around i found the solution... And i solved the problem. 

 

I want to say sorry to ORBX for what i wrote before... I was desperate and impatient to have this product.

 

Thanks for your help Nick Cooper

[pbsflight]

Texconv.exe doesn`t work is the message in my case. What is to do? I need some help.

[PaulPounder]

9 minutes ago, giangydj82 said:

After other 300 attempts and spinning around i found the solution... And i solved the problem. 

 

I want to say sorry to ORBX for what i wrote before... I was desperate and impatient to have this product.

 

Thanks for your help Nick Cooper

 

 

Are you able to share how you solved it for your installation?

 

[giangydj82]

Of course.

 

You need to convert the files on Custom Scenery\Orbx_C_GB_South_TrueEarth_Orthos\textures using this  https://forums.x-plane.org/index.php?/files/file/39631-very-fast-dds-conversion-solution/. In this way the conversion will be faster. Follow the procedure

[PaulPounder]

Many thanks, will give it a try.

[giangydj82]

Just follow exactly the procedure explained. And you are done!

[Alastair McLeod]

didnt work for me !!!

Really ###### ### now :-(

 

[Alastair McLeod]

23 minutes ago, Alastair McLeod said:

didnt work for me !!!

Really ###### ###  now :-(

 

four bloody hours - what a faff,,,,

 

[Matthew Webb]

25 minutes ago, Alastair McLeod said:

didnt work for me !!!

Really ###### ### now :-(

 

We need more information so we can help.   Can you describe what the issue is?

 

Thanks,

Matt.

[Alastair McLeod]

Just now, Matthew Webb said:

We need more information so we can help.   Can you describe what the issue is?

 

Thanks,

Matt.

 

[Alastair McLeod]

downloaded the - release210candidate - file and put the contents into terrain- and - texture- folders. Double clicked the texconv and nothing happens. Run as admin and still nothing.

 

[Nick Cooper]

Hello,

you need to use FTX Central to install the downloaded files.

 

 

The whole installation and conversion process must be allowed time to complete and

this can be hours.

[Alastair McLeod]

20 minutes ago, Nick Cooper said:

Hello,

you need to use FTX Central to install the downloaded files.

 

 

The whole installation and conversion process must be allowed time to complete and

this can be hours.

yes mate. d-loded FTX Central. got the zip and ran the program.

[pbsflight]

It needs hours and hours to scan 29000 files. It isn´t coming to an end and is trying to kill the computer. It is even impossible to uninstall the software. What kind of monster have you been created?

[Duane Hewitt]

I had the the same issue with that screen shot shown when trying to load into the game. I uninstalled and reinstalled, clicked on verify files after the second install and that seemed to work. Not saying its THE fix, but I've not seen the error message again.

[Alastair McLeod]

13 hours ago, Craig T said:

the Russians will be upset     

 

2 minutes ago, Duane Hewitt said:

I had the the same issue with that screen shot shown when trying to load into the game. I uninstalled and reinstalled, clicked on verify files after the second install and that seemed to work. Not saying its THE fix, but I've not seen the error message again.

yes - its a real PITA mate. I am a long distance lorry driver. I downloaded the Zip at home because I use a dongle in the cab. I just shelled out another £30 on data to try to get it working by downloading the zip again tonight !! Same result, same screen. To varify the files would cost me another £15 and tbh - Ive lost all interest in it now.

[Alastair McLeod]

8 hours ago, Nick Cooper said:

Hello,

you need to use FTX Central to install the downloaded files.

 

 

The whole installation and conversion process must be allowed time to complete and

this can be hours.

Nah mate. It doesnt work. Im really sick of it now.

I shelled out £30 last night to download the zip again on my dongle  - Im a long distance lorry driver. Ive got an excellent connection here with 5 bars.

Varify-ing the files I take it needs even more bandwith to check all the files with your server (?) and Im not going to pay out more cash on the hope that its going to work. 

[dangerousdave]

I think Orbx should refund us all. Sort out the software issues. Help us do a clean install when the software issues are sorted. And then apologise because I suspect I am not the only one to have spent £1000's on their products over the years

[qf777]

Ok Finaly got this working what a mess manualy downloaded the true earth zip and fidled with the scenery ini file to get the entrys in more or less the right places just one thing left.

Dose anyone know how to get rid of the orbx airport builings especially gatwick gees there bad. the ortho is fine but the xplane airports are way better so orbx how do i get xplane airport textures back

Thank You

receipt number is 5bc4ead268a7a

TrueEarth Great Britain South - X-Plane 11

[Nick Cooper]

Hello,

please take a look here:

 

 

[qf777]

ah now thats an idea thanks . a temp fix for now but defenatly worth a look

[pbsflight]

I think I give it up. I have tried everything without any success. I have deleted it manually from my computer. I am using all ORBX sceneries for P3d and installation was without any problems. It would be nice, if ORBX is giving me my money back, but I am sure, that this message will not receive ORBX ears. I am very disappointed.

[Nick Cooper]

Hello,

there is actually nothing wrong with the installer or the installation.

It will install successfully but there must be enough disk space, enough time

and ideally no outside interruptions.

If you cannot make it work, by all means ask for a refund using a support ticket.

There is no guarantee that a refund will be issued.

 

Alternatively, you could make sure that X Plane 11 is on a drive large enough to hold

it all, reinstall FTX Central using this guide

Please read this and act on it if required.

 

 

 

Make sure that you select a drive on the FTX Central settings page that is large enough to accommodate the installation

as well and it should install the product.

Be aware that even after the download is finished, another two hours or so may be needed.

The final installed size is around 127 GB.

[Alastair McLeod]

On 10/16/2018 at 7:22 AM, Alastair McLeod said:

Nah mate. It doesnt work. Im really sick of it now.

I shelled out £30 last night to download the zip again on my dongle  - Im a long distance lorry driver. Ive got an excellent connection here with 5 bars.

Varify-ing the files I take it needs even more bandwith to check all the files with your server (?) and Im not going to pay out more cash on the hope that its going to work. 

 

Hi Nick,

 

Many thanks it is now working ! I downloaded the Windows Runtime files and Varified through FTX - which took about 13 hours to complete - such is life down here in the sticks through copper wires (remember those ???)

 

Great support - thanks again,

Alastair

[Nick Cooper]

Good news, thanks.