Cyclone1 Posted September 1, 2018 Share Posted September 1, 2018 Made several attempts to input the product code issued by Turbulent in hopes that I could download the product...The transfer page on ORBX keeps giving me an invalid serial number message? I am getting the serial number direct from the Turbulent website, not sure what is going on? The turbulent site says Glacier is no longer available for download as it has been transferred? Link to comment Share on other sites More sharing options...
Scott Harmes Posted September 2, 2018 Share Posted September 2, 2018 Hi, Please open a support ticket and provide them with your previous purchase details. Cheers, Link to comment Share on other sites More sharing options...
Cyclone1 Posted September 2, 2018 Author Share Posted September 2, 2018 Thanks Scott sent it in about 3 hours ago. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted September 2, 2018 Share Posted September 2, 2018 Hi Just to confirm....you will need to use the "create a ticket" option from the below link. https://orbxdirect.com/support Link to comment Share on other sites More sharing options...
Cyclone1 Posted September 3, 2018 Author Share Posted September 3, 2018 Thanks Doug! Will no longer need a support ticket it finally accepted my serial number and all is well. I have already sent support a message to let them know it is up and running! Link to comment Share on other sites More sharing options...
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