paulb Posted October 1, 2017 Share Posted October 1, 2017 First of all, thank you for introducing the service. Well done guys! Just one question - YMML seems to be missing from the list, but I have it on DVD. Am I missing something? Cheers Paul Link to comment Share on other sites More sharing options...
paulb Posted October 2, 2017 Author Share Posted October 2, 2017 Any ideas why I am not seeing YMML on the cross grade service please? Link to comment Share on other sites More sharing options...
Ed Correia Posted October 2, 2017 Share Posted October 2, 2017 An oversight, can you see if its available now on the drop down? Link to comment Share on other sites More sharing options...
paulb Posted October 2, 2017 Author Share Posted October 2, 2017 1 hour ago, Ed Correia said: An oversight, can you see if its available now on the drop down? Thanks Ed. But it is not there yet. I will try again later today. Link to comment Share on other sites More sharing options...
Richard Lincoln Posted October 2, 2017 Share Posted October 2, 2017 Hi Paul, When you have a moment, can you please check to see if YMML is showing as an option for crossgrade in your account. If you are still unable to complete this, please raise a support ticket at: https://orbxdirect.com/support so I can assist you further Cheers, Richard Link to comment Share on other sites More sharing options...
paulb Posted October 2, 2017 Author Share Posted October 2, 2017 23 minutes ago, Richard Lincoln said: Hi Paul, When you have a moment, can you please check to see if YMML is showing as an option for crossgrade in your account. If you are still unable to complete this, please raise a support ticket at: https://orbxdirect.com/support so I can assist you further Cheers, Richard Hi Richard, I just had a quick look and the option is not there so I will raise a support ticket. Thanks Paul Link to comment Share on other sites More sharing options...
Richard Lincoln Posted October 2, 2017 Share Posted October 2, 2017 Hi Paul, I am chasing this up Sir, thank you very much for your time and patience, I will lock this post and communicate with you through the appropriate Portal. Cheers Richard Link to comment Share on other sites More sharing options...
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