raphaelmckitrick Posted November 29, 2016 Share Posted November 29, 2016 I recently purchased three DVD versions of various airports. They are acknowledged in FTX Central, and there is an "Update Available" tag for each of the three. However, there seems to be no way to transfer the license for update support. Can anyone help me with this? Thanks in advance! Cheers, Raphael Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 29, 2016 Share Posted November 29, 2016 Hello, You are not alone. At present there is no way but there used to be and there will be again. You can of course continue to use the products in the meantime. Link to comment Share on other sites More sharing options...
raphaelmckitrick Posted December 16, 2016 Author Share Posted December 16, 2016 Ok, sounds good. Thank you for the response. Cheers, Raphael Link to comment Share on other sites More sharing options...
BrettJohnson Posted December 19, 2016 Share Posted December 19, 2016 Hi there, Im In the same boat , Im looking forward to a solution, even if I have to pay a small fee for an updated installer etc, I read somewhere that there was going to be a dedicated email for such dvd purchases, but it sounds like a lot of work to me ! Any how will keep my eye on this thread in case any information comes forward. Regards, Brett. Link to comment Share on other sites More sharing options...
paulb Posted January 18, 2017 Share Posted January 18, 2017 Hi Chaps, I am in the same position. I have 14 DVDs that I purchased from three shops. I have the invoices for all of them. I would like to transfer them to Orbx so that I can download any updates. New purchases are currently on hold until I can get this sorted. Any rough timings as to when this service might be available please? Thanks! Link to comment Share on other sites More sharing options...
Nick Cooper Posted January 20, 2017 Share Posted January 20, 2017 With all due respect, Orbx have never given eta's. I am assured that the matter is in hand and will be dealt with as as soon as possible. Link to comment Share on other sites More sharing options...
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