briansommers Posted November 4, 2013 Share Posted November 4, 2013 I have left email after email after email to the folks at Flightsim store.. I never got a reply back at all.. Is there anway ORBX can help me? I would be happy with just store credit, that is all I'm asking.. not my money back. I know this is my fault. but I'm hoping to stretch my hobby dollars as far as I can. I was excited to Canberra city and then I bought the airport only to discover I bought the airport back in 2011 !! FSS0102337 20 March 2011 FSS0240608 19 October 2013 I would like my "store" credit for the YSCB order FSS0240608 Thank you John Sommers Link to comment Share on other sites More sharing options...
Jay Kae Posted November 4, 2013 Share Posted November 4, 2013 Hey Brian, the problem that has occured is that you left that many messages in such a short time in the ticket system, you were classified as spam. What would you prefer a credit or a refund ? Be advised I am going to bed now so I will pick up on this in 4 hours from now Link to comment Share on other sites More sharing options...
Brito Posted November 4, 2013 Share Posted November 4, 2013 Hey Brian, the problem that has occured is that you left that many messages in such a short time in the ticket system, you were classified as spam. What would you prefer a credit or a refund ? Be advised I am going to bed now so I will pick up on this in 4 hours from now Hello, Jay, with all due respect, I could not help noticing, business part, but attitudes like this that make me enjoy being in my dealing with people who work with pleasure and acts with kindness. Thank you very much. Cheers. Sinesio Link to comment Share on other sites More sharing options...
briansommers Posted November 4, 2013 Author Share Posted November 4, 2013 sorry Jay.. I didn't know what was going on.. I would like a credit.. there are plenty of other goodies I would like. Thanks so much btw. Link to comment Share on other sites More sharing options...
Rob Abernathy Posted November 4, 2013 Share Posted November 4, 2013 And this is why working/dealing with ORBX, JV, FSS, Jay Kae, is such a pleasure. O yeah, and great sceneries too! Link to comment Share on other sites More sharing options...
Andyphone Posted November 4, 2013 Share Posted November 4, 2013 Great customer service indeed. Way to go! Inviato dal mio Nexus 4 utilizzando Tapatalk Link to comment Share on other sites More sharing options...
Adrian Lehmann (FSS) Posted November 4, 2013 Share Posted November 4, 2013 Hi Brian, I was awake in the early hours of the morning and saw this here, so I went and processed the request for, save Jay having to deal with it Sent from my Transformer TF101 using Tapatalk Link to comment Share on other sites More sharing options...
briansommers Posted November 4, 2013 Author Share Posted November 4, 2013 awesome.. thanks Link to comment Share on other sites More sharing options...
Jay Kae Posted November 4, 2013 Share Posted November 4, 2013 You beat me to it, I was up too late, what were YOU doing up at 3am ? I thought I was up early at 4am lol Ok, glad this was sorted Link to comment Share on other sites More sharing options...
Taph Posted November 5, 2013 Share Posted November 5, 2013 your a pair of insomniacs :D Link to comment Share on other sites More sharing options...
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