DerryUK Posted January 20, 2021 Share Posted January 20, 2021 New install of X-Plane 11 (without any add-ons) and Orbx. I have installed TEGBS in the central library but on completion the installer complains of missing files. The verifyer is unable to correct the errors. If I run X-Plane it complains of missing Orbx files and exits. What do I do next please? Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 21, 2021 Share Posted January 21, 2021 The message is typical of not having enough free disk space available. Please read the link and ensure you meet ALL the requirements. Particular attention needs to be made to the references to free disk space both on the disk to which downloads go into your Temp folder and the free space required for the installation. Guides on how to move your Temp folder if required are also in the link. Failure to convert the files or a message about missing files is a strong indication of not enough free disk space on either the C drive where Windows places your Temp drive by default, or the drive you are wanting to install on. Link to comment Share on other sites More sharing options...
DerryUK Posted January 21, 2021 Author Share Posted January 21, 2021 Currently my system says I have C: 782GB free of 930GB, D: 879GB free of 931GB and E: 1.81TB free of 1.81TB. C: contains Win10 and FS2020, D: contains X-Plane 11 and Orbx libraries. Any other thoughts? Thanks. Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 21, 2021 Share Posted January 21, 2021 Do you have the Backups option enabled as shown in the attached pic? If so remove the TEGB South Backup copy. If the file is corrupted in any way then Verifying Files will read from the Backup and perpetuate the error. Once you have removed to a safe place, then Clear your Temp folder and reboot PC Then run the Verify Files option again and report back. If that doesn't work then we will try additional steps. How to Clear the Temp and locate any Backups are illustrated in the pic below: Link to comment Share on other sites More sharing options...
DerryUK Posted January 22, 2021 Author Share Posted January 22, 2021 Nope just the same. Yesterday I installed a Fresh copy of Win10 and X-Plane 11 on C: and tried another install of Orbx in the X-Plane directory with the same result. This is the error I get: So far I have installed Orbx 3 times with the same error. Link to comment Share on other sites More sharing options...
DerryUK Posted January 22, 2021 Author Share Posted January 22, 2021 OK, just done another net search and found this: "The error code it is crashing with relates to a missing system component. This is most often caused by missing system requirements as Nick mentioned. Can you run the following installers to double-check that they are installed on your machine correctly. Visual C++ Redistributable for Visual Studio 2015 (x64)https://www.microsoft.com/en-au/download/details.aspx?id=48145Microsoft Visual C++ 2015 Redistributable Update 3 RChttps://www.microsoft.com/en-us/download/details.aspx?id=52685Visual C++ Redistributable for Visual Studio 2013 (x64)https://www.microsoft.com/en-us/download/details.aspx?id=40784" Ran the above installs and Orbx now seems to be installing the missing files. Thanks for your help. Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 22, 2021 Share Posted January 22, 2021 That's good news. Report back if it doesn't work. Link to comment Share on other sites More sharing options...
DerryUK Posted January 23, 2021 Author Share Posted January 23, 2021 OK, so now X-Plane reports two missing scenery locations. I have followed a previous thread for missing tiles, uninstall libraries, delete temp and backup, reboot, reinstall libraries but X-plane still reports the same missing files. Verify files runs without errors. Snip from X-Plane Log file ....... Error, could not locate image file for terrain 0:00:23.644 E/SYS: | Custom Scenery/Orbx_C_GB_South_TrueEarth_Orthos/terrain/ac80xfc70x17M.ter 0:00:23.644 E/SYS: | Custom Scenery/Orbx_C_GB_South_TrueEarth_Orthos/terrain/ 0:00:23.644 E/SYS: | ../textures/ac80xfc70x17.dds 0:00:23.644 E/SYS: | (REN_terrain.cpp:206) Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 23, 2021 Share Posted January 23, 2021 Not good as that again is indicative of a free space issue, but you appear to have plenty of space. Please attach your Orbx Central log file as we need to get the Orbx Central support team to look at what is happening. Link to comment Share on other sites More sharing options...
DerryUK Posted January 23, 2021 Author Share Posted January 23, 2021 As requested. central.txt Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 24, 2021 Share Posted January 24, 2021 I also forget to mention I need an attached copy of your XP log file as well please Link to comment Share on other sites More sharing options...
DerryUK Posted January 24, 2021 Author Share Posted January 24, 2021 See attached. Log.txt Link to comment Share on other sites More sharing options...
Jon Clarke Posted January 24, 2021 Share Posted January 24, 2021 @Nick Cooper Please send this to the Orbx Central support team for review. Attached are copies of the relevant Log files. central.txt Log.txt Link to comment Share on other sites More sharing options...
DerryUK Posted January 26, 2021 Author Share Posted January 26, 2021 Any news on this please? Link to comment Share on other sites More sharing options...
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