active Orbx TrueEarth GB South/Central/North - Not working P3D v5.1

[Sveiny]

Hello Orbx,

 

I can not get Orbx TE to work.... I have attached a screenshot right outside of Newcastle airport and around London.

As you can see it is very poor.

 

(Outside of Newcastle)

 

(London Area / North of Gatwick)

 

I have tried verifying all the files for TE and the libraries.

 

I have also attempted to attach a screen recording of my Scenery Library.

 

The sim and the Orbx products are installed on the same drive (M.2 NVMe SSD) // However Orbx has its own library, and the root sim folder and addons is separated.

 

 

Hopefully we can manage to fix the issue of mine, and that you have all the information needed.

This is also a fresh installed sim with barley any add-ons in it.

 

Best regards,

Sveinung Kaurstad

[Nick Cooper]

Hello,

is this just a coincidence?

This customer states that Black Marble and the TEGB products are not compatible.

If they are correct, you will need to use one or the other.

 

 

[Sveiny]

Hello Nick,

 

Interesting, a friend of mine uses TE GB South/Central/North with the same BlackMarble Product. (Base, Vector, Extended) all working fine.

 

I just tested myself by removing BlackMarble, however it is still the same, so I honestly doubt that BlackMarble isn't compatible as BlackMarble puts some night lightning on-top of whatever exist.

 

Best regards,

Sveinung Kaurstad

[John Dow]

I'm guessing you have run sync simulator from the Help section of the Settings in Orbx Central?

 

Seems strange it's only TE GB given the number of products you have.

 

Check the Add-ons menu in the sim and confirm the scenery is ticked there as well.

 

As a further test, you could uninstall ( not a biggie if you have Orbx backups running) and reinstall to the main P3D folder instead of the library.  

 

(If you don't have Orbx backups running then you can copy (merge) the FTX EU folder into the Orbx folder in P3D so that 99% of your files are already there when you run Install from Orbx Central).  Having a copy of the Library version somewhere that you can copy into the library for Orbx Central to find when reinstalling might be a good backup as well.

 

 

 

 

[Sveiny]

Hello John,

 

Yes I have tried running the Sync Simulator. (Didn't help)

 

Here is a screenshot of it all ticked in the Add-Ons menu.

 

As you can see, I tested my Netherlands, and that worked all fine.

 

I am trying to keep my root folder of my sim as clean as possible.

I might just try to reinstall the library first, then go for the product. (See if it helps at all.)

 

Best regards,

Sveinung Kaurstad.

[Nick Cooper]

Hello,

the TEGB product is stand alone, in that apart from the Orbx Libraries, it needs no other product to make it work.

It does not need any of the other landclass, openLC or vector products and in fact it excludes them all, even

if they are installed and active.

The only thing that you and the other customer have in common is Black Marble and yet neither of you is seeing

any elements of TEGB photo scenery at all.

Logic would suggest that something is excluding the TEGB product in both cases.

From both your screen shots and the other customer's, it is missing altogether.

Not only that, but in your screen shots, what remains is entirely corrupt. You seem to be seeing the underlying water

that is used to populate the P3D map.

I understand why it might be in the other customer's case, because all of the photo scenery, contained in the

08 Custom folders, is disabled.

In your case, it would appear that they are not disabled but that something is nevertheless preventing it from displaying.

[Sveiny]

Alright Nick,

 

What do you suggest I do to try and resolve the issue?

When I was talking about the library I was referring to the Orbx TE GB Library. Which I reinstalled, did not help sadly.

[Nick Cooper]

Hello,

I don't see a problem with either your installation or configuration.

As I don't own Black Marble, I don't know what it does when installed but

if there is a guide to uninstalling or disabling it fully, you could try that.

 

If I was asked to make a guess, and this is only a guess, perhaps in excluding the 

existing Vector data, as I assume that it must do in order to replace it with its own, 

it is also excluding TEGB, or maybe just the FTX_EU_!GBC_08_CUSTOM files or their folder.

 

It might not be Black Marble at all but it seems odd that you both have the same

problem and the same product. 

 

Here, I am able to perfectly replicate your problem.

You can click on any of these images to enlarge tham.

FTX_EU_!GBC_08_CUSTOM disabled:

 

 

and solve it

FTX_EU_!GBC_08_CUSTOM enabled

 

 

This is what should be inside that folder:

 

 

All but the last two of these are photo scenery files.

It could even be something as simple as the scenery library order, I see that you both have Black Marble entries at the top,

what happens if they are moved to under the TEGB entries?

 

 

[Taylor M]

Afternoon Nick & Sveiny

 

Black Marble and TrueEarth are compatible as a few friends have them both enabled, i'll try enabling this box as you mentioned above @Nick Cooper

"FTX_EU_!GBC_08_CUSTOM enabled" 

I'll keep you both updated on the progress of this.

[Sveiny]

Hello Nick,

 

This seems rather odd to me.

However this is how my folder looks.

 

All the .bgl files are in the "Scenery_OFF" surely this means they're not in use?

 

(All the same for North, Central and South)

 

 

 

As you can see in the short recording.

It goes to the folder and it is enabled.

 

 

 

[Nick Cooper]

Hello,

you will need to make sure that your scenery folder looks like the one in the image that I showed to you.

You will also need to have a texture folder with all the files in it.

If your scenery.off and texture.off folders are full of files and the other two are empty, just delete them

and rename scenery.off to scenery and texture.off to texture.

 

I hope that this is something that you have done and not that was done by an installer.

There are no circumstances at all in which Orbx Central would disable the core files of an addon that it

had installed, thus rendering it useless.

[Sveiny]

Hello Nick,

 

So I have removed the the files and then renamed the _OFF folder.

Loaded into the sim and it seems to be working now.

 

However this is not my doing, so how this has happened, I have no idea off.

 

Anyways here is a screenshot of it:

 

 

And as you can also see another one at night:

 

And as you can see Black Marble lights is on top off the layer and works fine!

 

Thanks for the support Nick!

 

Best regards,

Sveinung Kaurstad.

[Nick Cooper]

Thanks, It will be interesting to see if the same has happened to Taylor.

You will also need to check that the CUSTOM folders of the other two parts are not the same.