nonfirm Posted November 1, 2020 Share Posted November 1, 2020 Hello, I purchased some Airports, Cityscapes and TrueEarth products, after installation I activated all my products in P3D v5 and from the main menu when I select to load into any of the Orbx Airports my sim loads but the screen stays black and the it crashes and shuts the sim down. In the windows event viewer I have a few errors. Just a couple of the errors are attached to the post. I'm able to load into the Orbx Airports after I load into a default airport and the select one of the airports. I was having no CTD issues prior to the installation of the Orbx products also after loading into an airport the scenery the ground textures are very blurry. My system specs are also attached. Here is one of my order numbers 5f9db9c96bc6c. Another Issue I'm have is with Flightbeam SFOHD when the conflicting .bgl files are turned to off the airport loses all of it's ground markings. I have a few more scenery issues as well but any help would be greatly appreciated. Thanks. Link to comment Share on other sites More sharing options...
nonfirm Posted November 6, 2020 Author Share Posted November 6, 2020 Hi, just checking to see what the lead time is for support. It's been more than 24 hours and nothing yet. Thanks. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted November 7, 2020 Share Posted November 7, 2020 Hi, welcome to the forums Please accept our apologies for the delayed response. Please post a copy of your “scenery.cfg” file and the “add-ons.cfg” and the “scenery_add-ons.xml” file found at C:\ProgramData\Lockheed Martin\Prepar3D v5. Please note: Do not open the files and copy and paste the contents, just attach the files. Link to comment Share on other sites More sharing options...
nonfirm Posted November 7, 2020 Author Share Posted November 7, 2020 Hi Doug, I have uninstalled the items so I could fly. I have attached the items scenery items. I've also included to screenshots of all of the products I have. Should I install them in a specific order? Thanks. scenery.cfg scenery.cfg.backup-orbx scenery_add-ons.xml Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted November 7, 2020 Share Posted November 7, 2020 Thanks I was hoping to look at the requested files after you have installed the Orbx products. There is no specific order of installation, but the Orbx Libraries and Orbx Objectflow must be installed for the other products to work. So, I would just start at the top of the list and work to the bottom for installing. Link to comment Share on other sites More sharing options...
nonfirm Posted November 7, 2020 Author Share Posted November 7, 2020 I will reinstall today and then post the result. Thanks. Link to comment Share on other sites More sharing options...
nonfirm Posted November 7, 2020 Author Share Posted November 7, 2020 Hi Doug, as of now I have Object Flo, Libraries, BASERPack and openLC North America installed and after I start the sim I get a CTD. Here is the scenery CFG. Thanks scenery.cfg Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted November 7, 2020 Share Posted November 7, 2020 Thanks That scenery.cfg you attached has no Orbx products and is showing as a default scenery.cfg, so you must be installing to a library outside the simulator. So if you could please attach the “add-ons.cfg” and the “scenery_add-ons.xml” file found at C:\ProgramData\Lockheed Martin\Prepar3D v5, that would be great. Link to comment Share on other sites More sharing options...
nonfirm Posted November 8, 2020 Author Share Posted November 8, 2020 Hi Doug, here are the files. Yes I do have my Orbx products installed on my second drive.Thanks. add-ons.cfg scenery_add-ons.xml Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted November 8, 2020 Share Posted November 8, 2020 Thanks Please uninstall the Orbx Libraries from the external library location and reinstall them into the simulator Orbx folder that is located in the root simulator folder. Link to comment Share on other sites More sharing options...
nonfirm Posted November 8, 2020 Author Share Posted November 8, 2020 The one I marked correct? Just making sure. If so I have uninstalled and reinstalled. Thanks Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted November 8, 2020 Share Posted November 8, 2020 That is correct. Link to comment Share on other sites More sharing options...
nonfirm Posted November 8, 2020 Author Share Posted November 8, 2020 Ok. That is done. Should I install anything else in that folder or should I continue to add the rest to the external one. Thanks. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted November 8, 2020 Share Posted November 8, 2020 Orbx Objectflow needs to be in an external library, but everything else is your choice. Link to comment Share on other sites More sharing options...
nonfirm Posted November 9, 2020 Author Share Posted November 9, 2020 Hi Doug, thanks for the help. As of now it looks like everything is working but can you please look at the attached pic . Does it look like this might be a problem with Trees HD or just a sim issue. Thanks. Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 9, 2020 Share Posted November 9, 2020 Hello, this is a known problem. It has been reported several times and it is under review. Both Orbx and Lockheed Martin are looking for the solution. Link to comment Share on other sites More sharing options...
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