TheSneakyMen Posted September 10, 2020 Share Posted September 10, 2020 Operating system: Windows 10 Simulator: Microsoft Flight Simulator 2020 Screenshot: See below Issue: I have just bought the product "LGKO Kos International Airport" for the new Microsoft flight simulator through Orbx Central. I paid with PayPal/Giropay. As you can see in the first screenshot below, the money has already been debited from me. However, I am unable to download the product. I cannot find the product in my product overview either. I hope you can help me. central.log Link to comment Share on other sites More sharing options...
TheSneakyMen Posted September 10, 2020 Author Share Posted September 10, 2020 You can close this topic. PayPal sent me an email. They said they would give me the money back. I thank you anyway. Perhaps you can use my information to fix this error. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 11, 2020 Share Posted September 11, 2020 Hello, welcome to the forums. I will ask @Richard Lincoln to take a look and see what went wrong for you. Link to comment Share on other sites More sharing options...
Richard Lincoln Posted September 11, 2020 Share Posted September 11, 2020 Hi, I can see LGKO for MS2020 was a successful Transaction and you have downloaded the package on the 10/09/20. We will need to investigate this further. Thanks Richard Please open a Ticket found here https://support.orbxdirect.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
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