Wolfi100 Posted September 8, 2020 Share Posted September 8, 2020 Hi, when updating my library I got the massage: Error lc Africa, three files could not be extracted. "Verivy files" did not help. Thanks for help Wolfgang Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted September 9, 2020 Share Posted September 9, 2020 Hi Please try this, So please go to settings\downloader and clear the temp location. Then go to the location you designated for backups and delete the product folder. Then go to settings\help and run the sync simulator function. Then try reinstalling Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 9, 2020 Share Posted September 9, 2020 Or better still, do as Doug suggests here and then run Verify files. 2 hours ago, Doug Sawatzky said: So please go to settings\downloader and clear the temp location. Then go to the location you designated for backups and remove the product folder. Link to comment Share on other sites More sharing options...
Wolfi100 Posted September 9, 2020 Author Share Posted September 9, 2020 Thanks so much for suggestions. I'm sorry for stealing your time. I just had the simulator on while updating the scenaries. Despite I was not in Africa it must have been affected. I now ran verivy files again and it seems good now. Sorry Wolfgang Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 9, 2020 Share Posted September 9, 2020 No problem, good to read that it is fixed. Link to comment Share on other sites More sharing options...
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