answered Orbx-central-4.1.14 does not work with my mac

[Fort1]

Orbx Central 4.1.14 does'n t work on my mac,

Attached screenshot of where it freezes.

Quote

 

 

 

 

Operating system:  Imac 27 4k

Simulator:  X-plane 11

Screenshot:  

Issue:  

Orbx Central 4.1.14 does'n t work on my mac,

Attached screenshot of where it freezes.

[Guest Josh Koz]

Hi @Fort1

 

Can you attach your central.log file so we can investigate the cause of the freezing?

[Fort1]

Hi @Josh Koz

 

Firstly, the central.log file does not appear.

Second, looking for the central.log file, I see that in the macOS folder there is a linux file Orbx Central. Clicking on this file activates the Terminal window and it works.

But I always have to open central Orbx from the terminal window, otherwise it will be conjectured.

 

 

Attached are the screenshots that I need to activate Central Orbx.

 

Regards.

[Guest Josh Koz]

Hi @Fort1,

 

You can find your central.log file at the following path: ~/Library/Application Support/Orbx/Central/central.log

[Fort1]

Hi @Josh Koz

 

Sorry, but in the Orbx folder there are no files that it tells me,

Check my screenshots in my previous answer, it is the only thing that is installed.

 

Regards

[Guest Josh Koz]

Hi @Fort1

 

The screenshot provided show the contents of the path: /Applications/Orbx Central.app/Contents.  The central.log is found within the ~/Library/Application Support/Orbx/Central/ folder.

If you open Finder and click 'go' in the menu bar then 'Go to Folder'

Then paste ~/Library/Application Support/Orbx/Central/central.log click go


This should bring you to the path of the log file

[Fort1]

Hi @Josh Koz

 

Here is the Central.log file.

 

Regards

central.log

[Guest Josh Koz]

Hi @Fort1

 

One issue stands out in the provided log:

Library integrity check failed for Library Main Library (/Users/joseluisfort/Orbx Library). Error: Library path does not exist.

Can you try creating the "/Users/joseluisfort/Orbx Library" folder and relaunching Orbx Central?

[Fort1]

Hi @Josh Koz

 

I have created   the "/Users/joseluisfort/Orbx Library" folder and relaunching Orbx Central, and does not work.

yes it works the "/Aplicaciones/Orbx Central app/Contents/MacOS/Orbx Central" (screenshot).

 

Regards
 

[Guest Josh Koz]

Hi @Fort1

 

I've been looking into this and it appears that under certain conditions the application will hang when looking for installed products. I've created a fix for this which we'll be rolling out in a future update.

 

In the meantime to work around this problem, you can delete the central.json file in the ~/Library/Application Support/Orbx/Central/ folder (The same place you found the central.log file).

[Fort1]

Hi @Josh Koz

 

We will wait for the next update. 

Deleting the central.json file, it has only worked once.  

Later I have tried to enter again and it has not worked anymore.

Thanks for your interest, but I cannot be deleting files every time I want to enter Orbx.

Regards..

 

[gulfstream4]

Hello @Josh Koz, I am trying to become a user (for over a year now...) and I cannot install Central on my Mac. I want to purchase KFAT and some other products. I have read this thread, but the solutions here don't work either. I downloaded the latest version of Central this morning (Pacific Time Zone) and no matter what I do, it refuses to accept the path to X-Plane and expects to find it on my startup drive (will never happen), and I'm out of options. Is it possible that I simply will never be able to install your products? Thanks

 

MacOS 10.12.6

X-Plane 11.50r3

Log Attached

central.log

[Nick Cooper]

Hello,

on the face of it, your Mac version is not enough.

I know nothing of the Mac OS but to me, 10.12.6 is less than 10.13

Please take a look here.