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Orbx-central-4.1.14 does not work with my mac


Fort1

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Orbx Central 4.1.14 does'n t work on my mac,

Attached screenshot of where it freezes.

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Operating system:  Imac 27 4k

Simulator:  X-plane 11

Screenshot:  

Issue:  

Orbx Central 4.1.14 does'n t work on my mac,

Attached screenshot of where it freezes.

Captura de pantalla 2020-07-21 a las 11.57.33.png

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Hi @Josh Koz

 

Firstly, the central.log file does not appear.

Second, looking for the central.log file, I see that in the macOS folder there is a linux file Orbx Central. Clicking on this file activates the Terminal window and it works.

But I always have to open central Orbx from the terminal window, otherwise it will be conjectured.

 

 

Attached are the screenshots that I need to activate Central Orbx.

 

Regards.

Captura de pantalla 2020-07-23 a las 20.28.09.png

Captura de pantalla 2020-07-23 a las 20.42.11.png

Captura de pantalla 2020-07-23 a las 20.39.42.png

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Guest Josh Koz

Hi @Fort1,

 

You can find your central.log file at the following path: ~/Library/Application Support/Orbx/Central/central.log

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Guest Josh Koz

Hi @Fort1

 

The screenshot provided show the contents of the path: /Applications/Orbx Central.app/Contents.  The central.log is found within the ~/Library/Application Support/Orbx/Central/ folder.

If you open Finder and click 'go' in the menu bar then 'Go to Folder'
image.png
Then paste ~/Library/Application Support/Orbx/Central/central.log click go
image.png

This should bring you to the path of the log file

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Guest Josh Koz

Hi @Fort1

 

One issue stands out in the provided log:

Library integrity check failed for Library Main Library (/Users/joseluisfort/Orbx Library). Error: Library path does not exist.


Can you try creating the "/Users/joseluisfort/Orbx Library" folder and relaunching Orbx Central?

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Guest Josh Koz

Hi @Fort1

 

I've been looking into this and it appears that under certain conditions the application will hang when looking for installed products. I've created a fix for this which we'll be rolling out in a future update.

 

In the meantime to work around this problem, you can delete the central.json file in the ~/Library/Application Support/Orbx/Central/ folder (The same place you found the central.log file).

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Hi @Josh Koz

 

We will wait for the next update. 

Deleting the central.json file, it has only worked once.  

Later I have tried to enter again and it has not worked anymore.

Thanks for your interest, but I cannot be deleting files every time I want to enter Orbx.

Regards..

 

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  • 4 months later...

Hello @Josh Koz, I am trying to become a user (for over a year now...) and I cannot install Central on my Mac. I want to purchase KFAT and some other products. I have read this thread, but the solutions here don't work either. I downloaded the latest version of Central this morning (Pacific Time Zone) and no matter what I do, it refuses to accept the path to X-Plane and expects to find it on my startup drive (will never happen), and I'm out of options. Is it possible that I simply will never be able to install your products? Thanks

 

MacOS 10.12.6

X-Plane 11.50r3

Log Attached

central.log

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