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Requesting Product Transfer


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Hello I bought US Florida HD for x-plane 11 and I am not impressed. The scenery was not what I was expecting and I live in florida and all of the colors are way off. (Yes I know my display settings can change it the whole state looked like a dark brown compared to other Orbx scenery's) Can I get this switched for True Earth US Oregon HD? They are the same price so I hope it would work. Just looking at them I think Oregon is done way better from Florida just based on photos alone. Thank you for your time.

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25 minutes ago, TurtleDudeBob4 said:

Hello I bought US Florida HD for x-plane 11 and I am not impressed. The scenery was not what I was expecting and I live in florida and all of the colors are way off. (Yes I know my display settings can change it the whole state looked like a dark brown compared to other Orbx scenery's) Can I get this switched for True Earth US Oregon HD? They are the same price so I hope it would work. Just looking at them I think Oregon is done way better from Florida just based on photos alone. Thank you for your time.

I need to refer this to @Nick Cooper or @Richard Lincoln for guidance.

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Hi TurtleDudeBob4,

 

                                  Welcome to the Forums, please Uninstall the Scenery, take an image showing the Scenery is uninstalled in Central with the Xplane Tab also showing.

 

And please then submit a Request via the Ticket Portal. https://support.orbxdirect.com/hc/en-us/requests/new

 

Thanks

Richard

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