Gratian Posted December 15, 2019 Share Posted December 15, 2019 Hello, I just bougth the Global Base Pack, but I cannot download it via Orbx central. I'm receiving the message, A communication error occured when trying to perform this action. Same situation when trying to install via manual download. Please help! Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Simulator: Screenshot: Issue: Link to comment Share on other sites More sharing options...
markch06 Posted December 15, 2019 Share Posted December 15, 2019 I have exactly the same issue with ORBX Central. Manual download doesn`t work. Comunication error when tying to install anything. I have tried FTX global (latest version) and installs appear paused and nothing happens. Operationg system: Windows7 Simulator: FSX boxed Please help. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted December 15, 2019 Share Posted December 15, 2019 Hi, welcome to the forums Do you have these requirements installed that are outlined in the user guide linked below, and can also be found under settings/help/user guide? https://docs.google.com/document/d/1QqebVX8fUFdFtOOEMR1ZULkhhieenQHNopfNY-5_K0Y/edit#heading=h.c8599j2b7gpu System Requirements Windows Windows 7 SP1+, Windows 8.1 and Windows 10 are supported. The following components need to be installed for Central to function correctly: Visual C++ Redistributable for Visual Studio 2015 (x64) https://www.microsoft.com/en-au/download/details.aspx?id=48145 Microsoft Visual C++ 2015 Redistributable Update 3 RC https://www.microsoft.com/en-us/download/details.aspx?id=52685 Visual C++ Redistributable for Visual Studio 2013 (x64) https://www.microsoft.com/en-us/download/details.aspx?id=40784 Additional Requirements for Windows 7 and 8 Windows Update KB2533623 https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loading-could-allow-remot Update for Universal C Runtime in Windows https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows Link to comment Share on other sites More sharing options...
markch06 Posted December 16, 2019 Share Posted December 16, 2019 Hi. Thanks for reply Doug. My win 7 seems up to date but will double check if all required updates and requirements are in place and try to run orbx central again. Cheers! Link to comment Share on other sites More sharing options...
markch06 Posted December 16, 2019 Share Posted December 16, 2019 Hi. I can confirm that uninstalling newer versions of updates listed and installing once from links above solved the Orbx central connection errors. Many thanks! Mark Link to comment Share on other sites More sharing options...
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