jimmycix657 Posted December 12, 2019 Share Posted December 12, 2019 recipt number 5bf983d25745d . i have tried numerouse ways to download my product over a 2 day period ,but with no succes is it possible to have the DVD and related DVD as it requires an addon i dont mind paying for postage as well, Regards Jim Cartwright Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 12, 2019 Share Posted December 12, 2019 Hello Jim, welcome to the forums. have you tried Orbx central yet? You can find a download link on every Orbx Direct page. Here is the user guide that explains what to do. https://orbx.to/central-guide Link to comment Share on other sites More sharing options...
jimmycix657 Posted December 12, 2019 Author Share Posted December 12, 2019 yep tried that and version 3, which has all worked well in the past, but its just sitting with download paused, then the occasinal flicker to downloading but dosent do anything Link to comment Share on other sites More sharing options...
BradB Posted December 12, 2019 Share Posted December 12, 2019 1 hour ago, jimmycix657 said: yep tried that and version 3, which has all worked well in the past, but its just sitting with download paused, then the occasinal flicker to downloading but dosent do anything You are still not using the new Orbx Central , the latest version is 4.0.27 . John Link to comment Share on other sites More sharing options...
jimmycix657 Posted December 13, 2019 Author Share Posted December 13, 2019 yep. ive tried version 3, that comes up with download paused, i then uninstalled that one and put in 4.0.27 that comes up with communication error, so checked my file desinations all have pleanty of room and checked firewll and and its got full access, so im at a bit of a loss, got to be something simple! lol (now day 3 of trying and running out of wine) Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 13, 2019 Share Posted December 13, 2019 Hello, Orbx Central produces a log which should tell the developers what the problem is. If you can attach that, I will move the topic to the Orbx Central forum. The bad news is that they do not work at weekends (Australian time). Link to comment Share on other sites More sharing options...
jimmycix657 Posted December 13, 2019 Author Share Posted December 13, 2019 thanks Nick not on my comp at mo, where abouts is the log kocated please mate? Link to comment Share on other sites More sharing options...
jimmycix657 Posted December 16, 2019 Author Share Posted December 16, 2019 On 12/13/2019 at 8:00 AM, Nick Cooper said: Hello, Orbx Central produces a log which should tell the developers what the problem is. If you can attach that, I will move the topic to the Orbx Central forum. The bad news is that they do not work at weekends (Australian time). i have installed version 4.0.27 that comes up with communication error, i have tried numerouse firewall settings as well as anything else that has come to mind, day 4 and still no joy! now hitting the rum! if pos i would prefer a DVD copy, thanks for any help Nick Link to comment Share on other sites More sharing options...
jimmycix657 Posted December 16, 2019 Author Share Posted December 16, 2019 central.log Link to comment Share on other sites More sharing options...
Nick Cooper Posted December 17, 2019 Share Posted December 17, 2019 Hello, this is the error message Quote The Orbx Central worker process failed to start. Please check the user guide for troubleshooting advice at http://orbx.to/central-guide could it be that the prerequisites are missing? Quote System Requirements Windows Windows 7 SP1+, Windows 8.1 and Windows 10 are supported. The following components need to be installed for Central to function correctly: Visual C++ Redistributable for Visual Studio 2015 (x64) https://www.microsoft.com/en-au/download/details.aspx?id=48145 Microsoft Visual C++ 2015 Redistributable Update 3 RC https://www.microsoft.com/en-us/download/details.aspx?id=52685 Visual C++ Redistributable for Visual Studio 2013 (x64) https://www.microsoft.com/en-us/download/details.aspx?id=40784 Additional Requirements for Windows 7 and 8 Windows Update KB2533623 https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loading-could-allow-remot Update for Universal C Runtime in Windows https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows Link to comment Share on other sites More sharing options...
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