shermank Posted November 22, 2019 Share Posted November 22, 2019 While installing everything again because of a W10 crash, many products que normally. But, there are some that get a red error message which tells me "The installation couldn't begin as Central could not read product data". I do have several items waiting in que. Is this simply a problem of a limit to the que, or something more serious. Thanks... Sherm Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 22, 2019 Share Posted November 22, 2019 Hello Sherman, I have moved this to the Orbx Central forum on the assumption that that is what you are using, but on reflection, perhaps not. Are you, or are you using FTX Central? Link to comment Share on other sites More sharing options...
shermank Posted November 22, 2019 Author Share Posted November 22, 2019 Hi NIck, I am using ORBX Central. My mistake. Thanks Sherm Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 22, 2019 Share Posted November 22, 2019 No mistake, I was just asking. Now the problem is that I don't know the answer. The developers will be back at work on Monday to answer the question for you. In the meantime, perhaps you could try installing one by one? Link to comment Share on other sites More sharing options...
shermank Posted November 22, 2019 Author Share Posted November 22, 2019 That is the procedure....I fill the que as far as it will go...no rush here, except my desire to get back into sim flying....:-) Sherm Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted November 25, 2019 Share Posted November 25, 2019 Hi Sherm, There shouldn't be any limits to the queue. This is most often caused by temporary file lock issues and if you press 'Install' again on that product, it should kick the install off fine. If you can attach your Central log file, I can look into this further for you. Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations: Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can also find it in Central on the Settings page, under Help Link to comment Share on other sites More sharing options...
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