Jay Kae Posted March 1, 2010 Share Posted March 1, 2010 Well... after the initial problems with the prepaid release, almost 70 hours for Adrian and myself with 6 hours of sleep trying to fix the problems with the help of the lead engineer of the CDN company called Tony who went more than out of his way to help out with testing etc. We can now say that the public release was a huge success, the ticket system at the Flightsimstore did not receive a single ticket about download problems, the servers have delivered more information in 24 hours that most sites would use in 10 years, 16 drops, 14 resumes only. I have to give a major shoutout to Adrian who has been my soundingboard when I wanted to chuck the towel in when 'qwerty' became 'weqtyr' because I was so tired. I am absolutely stoked that we did not let the developers and customers down in their time of need and that everything is humming along as it should. Thank you all for your patience and your understanding. The impossible has been done, delivering 4.3GB to a horde of download customers. Link to comment Share on other sites More sharing options...
Tim Harris Posted March 1, 2010 Share Posted March 1, 2010 You and Adrian rock, and you know it, customers know it too, so thank you Link to comment Share on other sites More sharing options...
Dexter Dog Posted March 2, 2010 Share Posted March 2, 2010 Yep, 3 cheers for Jay & Adrian; they do an awesome job! Link to comment Share on other sites More sharing options...
jaje Posted March 2, 2010 Share Posted March 2, 2010 And once again, congratulations on the outstanding customer service. You gentlemen have worked way above and beyond the call of duty, and I'm so pleased for you that PNW is such a raging success. As a total devotee of all things FTX, thanks millions for all your efforts; long may you prosper. John Link to comment Share on other sites More sharing options...
Patrick Scharnowski Posted March 2, 2010 Share Posted March 2, 2010 Congratulations! Your efforts will always have a place in the eternal Hall of Fame of flightsimming! Thanks for biting through it! Link to comment Share on other sites More sharing options...
tom Posted March 2, 2010 Share Posted March 2, 2010 A top effort as usual guys - well done. Cheers Link to comment Share on other sites More sharing options...
Yoda Posted March 2, 2010 Share Posted March 2, 2010 Yes, you and Adrian are absolutely tops, incredibly dedicated to the customer. Count me among the many, many happy Orbx customers! Link to comment Share on other sites More sharing options...
jjjallen Posted March 2, 2010 Share Posted March 2, 2010 Great product! Kudos to the team. I'm flying the venerable BAE JETSTREAM 4100 from KPDX to PAJN. What grand fun. Didn't notice any transition to UTX Alaska. jja Link to comment Share on other sites More sharing options...
Martin Henare Posted March 2, 2010 Share Posted March 2, 2010 We are very lucky to have you two on our team and i can only imagine how much happier you guys will be feeling now the initial mountain has been climbed. Awesome effort. I look forward to sending YBBN out for release in the next little while hint hint..... Link to comment Share on other sites More sharing options...
Ryan Mason Posted March 2, 2010 Share Posted March 2, 2010 Echoing the rest of the comments, you guys are gods when it comes to infrastructure and content delivery, without you 2 Orbx would not be where it is today, take a bow!! Link to comment Share on other sites More sharing options...
Adrian Lehmann (FSS) Posted March 2, 2010 Share Posted March 2, 2010 Many thanks for the kind comments. I am astounded at how well things have been running since the changes were made after the issues with the pre-paid release. I want to apologise for that inconvenience as well. But both Jay and myself have worked our butts off, and I want to reciprocate to Jay here, he has been an incredible asset to not only Orbx but The FlightSim Store. He is the mastermind behind what I would arguably say is 'now' (pre-paid issues aside) one of the best content delivery systems in the business. One that FSS will be utilising fully moving forward. Sure, we'll have other bumps to overcome but my hat is off to you mate! Link to comment Share on other sites More sharing options...
Jay Kae Posted March 2, 2010 Author Share Posted March 2, 2010 Thank you all for the kind replies and thank you Adrian for the support man, really appreciate it ! Link to comment Share on other sites More sharing options...
ja-durant Posted March 2, 2010 Share Posted March 2, 2010 Well done guys and thank you. jacques Link to comment Share on other sites More sharing options...
JusJ Posted March 2, 2010 Share Posted March 2, 2010 I look forward to sending YBBN out for release in the next little while hint hint..... Can't wait for that one Marty! Link to comment Share on other sites More sharing options...
John Hockings Posted March 2, 2010 Share Posted March 2, 2010 All nighters (as we call them in the architecture business) are never fun, tax one's patience to the limit, and test out all the family and friend relationships as well. A couple of all nighters in a row is even tougher...congrats to everyone who has put in hundreds of hours of slog on all aspects of this release...outstanding service, outstanding product, outstanding people! Link to comment Share on other sites More sharing options...
Wolter van der Spoel Posted March 2, 2010 Share Posted March 2, 2010 Top notch Jay and Adrian ! at the end of the day .................... everybody happy Link to comment Share on other sites More sharing options...
Tart Posted March 2, 2010 Share Posted March 2, 2010 Out of curiosity, can you tell us how much data was transferred in first 24 hours of the release? Gazillion Terabytes? Thank you for creating such a wonderful product!! Link to comment Share on other sites More sharing options...
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