LPPT Posted July 14, 2018 Share Posted July 14, 2018 Hi, I'm a bit frustrated to be honest... I've tried to install the latest product (Netherlands TrueEarth HD) but I'm keep receiving errors messages. Here's what I've done so far. Windows 10 (fresh installation) - including the latest updates Installed FTX Central (runs as administrator) Tried to install the product via FTX Central but it keeps failing due to errors while extracting the file (please see screenshots) Tried to download the file manually (twice) but the .ZIP folder was corrupted. Signed up for the Fastlane group so that I can use the FTX Central BETA version(s) without any result unfortunately. Using FTX Central BETA version 3.3.0.6 So yeah, I'm a bit frustrated since I can't find a solution for the errors I'm facing. Please advise what I can do best. Thanks! Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 14, 2018 Share Posted July 14, 2018 Hello, the code page error can be solved by temporarily setting your windows keyboard and language to English (United States) Link to comment Share on other sites More sharing options...
LPPT Posted July 14, 2018 Author Share Posted July 14, 2018 Thanks for your prompt response Nick! Those are my default settings already. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 14, 2018 Share Posted July 14, 2018 Hi I see your screenshots are showing FTXC3 is still the non FastLane version 3.2.5.9....maybe try opting back out and in again.. Cheers Doug Link to comment Share on other sites More sharing options...
LPPT Posted July 14, 2018 Author Share Posted July 14, 2018 Hi Doug, That's a screenshot prior to the upgrade I did. It was the first issue I had while doing the installation. I'm running the latest FTX Central version available now. But unfortunately I'm still facing those issues. Cheers Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 14, 2018 Share Posted July 14, 2018 Ok thanks...just to confirm, the version number is just below the settings button on the lower left corner. Link to comment Share on other sites More sharing options...
LPPT Posted July 14, 2018 Author Share Posted July 14, 2018 I'm using FTX Central v3.3.0.6 Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 14, 2018 Share Posted July 14, 2018 Well then the next thing I could suggest to try is to explore the below methods. Please use a download manager for the below manual methods.(to help avoid corrupt downloads) Below is a good free DL manager, just beware in case it wants to install additional antivirus/malware like a lot of freeware does these days. https://www.freedownloadmanager.org/ Browser extension DL managers do not work for this. Alternatively, you can also use a download manager such as IDM and do a manual download from your Orbx Direct account web page (this is where a download manager works great) and click on the account button top of page, then find and click on the product info, and in the bottom line small print there is a manual download option, down load it and save it in a named folder, then open FTXC3 and select it, and click on the orange "installation options" and select "Install from my manually downloaded .zip". as per the below links. http://www.orbxsystems.com/forum/topic/127395-manual-download-of-products/ http://www.orbxsystems.com/forum/topic/125435-how-to-install-from-an-orbx-direct-downloaded-zip-file/ Link to comment Share on other sites More sharing options...
LPPT Posted July 14, 2018 Author Share Posted July 14, 2018 I'll try the manual option with the DL manager. I'll update this post later again. Thanks Doug. Link to comment Share on other sites More sharing options...
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