everybodylikepie Posted November 19, 2017 Share Posted November 19, 2017 7RE14324CV241005T Hello. Please find above the transaction ID in which I purchased FTX Global Base pack on November 22, 2016. My computer updated to Windows 10 1709 and I just wiped the whole thing and booted from an earlier version of Windows 10 (maybe not the smartest thing, but I wasn't able to roll back for some reason). So, I have a clean slate, I download FTX Cental, log in, and my previous purchase is not there. Any ideas? Many Thanks. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted November 19, 2017 Share Posted November 19, 2017 Hi, welcome to the forums Sorry, that is not a valid transaction ID, please PM me your email that is used for your Orbx Direct account and we will have a look. Cheers Doug Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 19, 2017 Share Posted November 19, 2017 Hello, you have two accounts, one with the product in and one without the product in. You will need to log in to FTX Central using the correct account details to be able to use your product. If you need a hint, the e mail address used in the account with your product in starts with your forum user name. The other account e mail address starts with your real world name but has no payware product in it. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.