oldnavy Posted February 4, 2017 Share Posted February 4, 2017 Where do I find FTX NA AI Control panel I accidentally installed this freeware and once it start to D/L I can't stop it so it installed all the way. Now, in the AI traffic PDF it states how to remove it. First step was to find the NA AI control panel I can't seem to locate that one. the other files I found and removed those.. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted February 4, 2017 Share Posted February 4, 2017 Open FTXC3 and select North America, then scroll to the bottom of the page and it's categorized as Other. Link to comment Share on other sites More sharing options...
oldnavy Posted February 5, 2017 Author Share Posted February 5, 2017 I looked there and did not see it. I had previously deleted some of the installed files as per deletion instructions in in the PDF info sheet. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted February 5, 2017 Share Posted February 5, 2017 Well then I would reinstall it. Then use the blue uninstall button to uninstall it, then delete any other files you feel the need to. Link to comment Share on other sites More sharing options...
oldnavy Posted February 5, 2017 Author Share Posted February 5, 2017 17 hours ago, Doug Sawatzky said: Well then I would reinstall it. Then use the blue uninstall button to uninstall it, then delete any other files you feel the need to. Well. this is where the uninstall issues start.... On that last pic you supplied, I clicked on that uninstall box (in blue) and after doing that , Another screen comes up with a dialog where it is installing the program (not removing it) . This is what I am trying to say here. I can see all the installed files even thought I thought the program was being removed ergo file et al. Much to my chagrin they are all still there and I have to manually delete the files in question. The uninstaller was supposed to do that or at least that's my assumption..... Reinstalling it will only be a rinse an repeat of what I when through time and again, Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted February 5, 2017 Share Posted February 5, 2017 If you click on the blue uninstall button, yes it should immediately go to and show like the below picture, it is now uninstalled, do not click on anything else. Then if you go back and look under North America, and scroll down you will see it as "Not Installed" Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted February 5, 2017 Share Posted February 5, 2017 18 hours ago, oldnavy said: I had previously deleted some of the installed files as per deletion instructions in in the PDF info sheet. Which PDF info sheet are you referring to? I found it... Link to comment Share on other sites More sharing options...
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