Dean DiJenno Posted January 25, 2017 Share Posted January 25, 2017 invoice fsso 155 617 I have to install Central Rockies on my new computer and get error message #10 when I try to validate the action. "required order details missing or bad input. ensure there is no whitespace included with the values entered." I have the invoice, date, and key code written down so not missing any details, there is no whitespace included either Dean DiJenno Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted January 26, 2017 Share Posted January 26, 2017 Hi Dean A lot has changed in the last little while....you will need to transfer your products over to an Orbx Direct account before installing. Have a read of the below link. Link to comment Share on other sites More sharing options...
Nick Cooper Posted January 26, 2017 Share Posted January 26, 2017 Hello and welcome to the forums. You have no need to update anything to install your products. Instead of doing that, I would suggest that you return to your account page at the Flight Sim Store. Log in and click on My Orders\View my registration details. You will find all your purchases listed there along with their order numbers, dates of purchase and serial numbers. I would recommend that you copy and paste the details for each product into a Notepad text file, being very careful not to add any spurious empty spaces. Save each file as "Serial for product XX" . When it comes to entering the details into the installer, you will find that copying and pasting is far more reliable than writing down, reading and then typing. Link to comment Share on other sites More sharing options...
Dean DiJenno Posted February 1, 2017 Author Share Posted February 1, 2017 Nick; Thank you for your explanation. I was able to get three of the four terrain packs loaded. One of them is on my order # list but not in the registration list file so I dont have the key for it. order # Fss0 2076 20 from March 28, 2013. Dean Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 1, 2017 Share Posted February 1, 2017 207620 was a DVD pre-order of Southern Alaska. You will not therefore be able to download it but you should be able to find your DVD and install it from that. Link to comment Share on other sites More sharing options...
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