piko Posted September 25, 2016 Share Posted September 25, 2016 Aloha, As is usual I am not sure if this is the place to post this problem. Basically I have many of orbx scenery and airports, all have loaded without any problems. This has changed with the downloading of 'central rockies. I have downloaded it 5 times but am told each time that it cannot find a compatible flightsim and must close, this is what it says inside the fsx central on my desktop. Very strange as I have all of the scenery packs on either side of this software. Please; I really need help with this problem. Thank, peter Mclaren Link to comment Share on other sites More sharing options...
Jon Clarke Posted September 26, 2016 Share Posted September 26, 2016 It is for some reason not finding your sim. Use the Registry Fix tool which you may find you already have in User\AppData\Local\Orbx\FTX Central. If you don't find it you can download from here https://www.fullterrain.com/freeware. It is right at the bottom of the freeeware page. Link to comment Share on other sites More sharing options...
piko Posted September 27, 2016 Author Share Posted September 27, 2016 Aloha JJaycee1, The registry fix tool just says that FSX Steam is present; I guess that means it is OK. Every Orbx product has installed with no problems; and i have many; This is the first to give me problems. It appears to download and install with no error messages, but just isn't showing. I am kind of lost for what to do now as it is out of my depth. Mahalo, Peter. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 27, 2016 Share Posted September 27, 2016 Hello, Does it install with no error messages or does it produce an error message "cannot find a compatible flightsim", you seem to be saying both at the moment? Link to comment Share on other sites More sharing options...
piko Posted September 28, 2016 Author Share Posted September 28, 2016 Aloha Nick, No error messages. it installs just as easily as all Orbx scenery. It is when i open FTX Central to configure/update.There is a big red box labeled 'UPDATE' when opened there is an error message stating that there is no comparable simulator and that it will close the program/installer. I have attempted to download and install 4-5 times withe same outcome. I hope this is a little clearer Nick, Apologies for the confusion. Mahalo, Peter McLaren Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 28, 2016 Share Posted September 28, 2016 As interesting problem. The "no simulator found" message is generated when the folder recorded in the Windows Registry as the location of the simulator does not have fsx.exe or Prepar3D.exe inside it. Clearly, if your simulator really had no .exe file, it could not work, so perhaps your registry entry, though present, is not correct or perhaps the location that FTX Central is looking at is not the same as that recorded in the registry. After the "no simulator found" message, you should see an invitation to open the FTX Registry tool and repair the error, is this not the case on your PC? Link to comment Share on other sites More sharing options...
sleightflight Posted September 28, 2016 Share Posted September 28, 2016 After installing the scenery package have you downloaded orbx libs and run that installer ? Link to comment Share on other sites More sharing options...
piko Posted September 30, 2016 Author Share Posted September 30, 2016 Just this minute i downloaded the central Rockies and then the orbx libs. Still will not work, what is going on! This is the only orbx program out of the many that i own that has given me GRIEF!! Link to comment Share on other sites More sharing options...
piko Posted September 30, 2016 Author Share Posted September 30, 2016 On 9/27/2016 at 10:45 PM, Nick Cooper said: As interesting problem. The "no simulator found" message is generated when the folder recorded in the Windows Registry as the location of the simulator does not have fsx.exe or Prepar3D.exe inside it. Clearly, if your simulator really had no .exe file, it could not work, so perhaps your registry entry, though present, is not correct or perhaps the location that FTX Central is looking at is not the same as that recorded in the registry. After the "no simulator found" message, you should see an invitation to open the FTX Registry tool and repair the error, is this not the case on your PC? Nick, there is no invitation to open the registry tool. Basically the program downloads and installs with no problem; apart from the fact it doesn't work. It is when i open FTX Central that i am told that it has not installed and no compatible flightsim was found! I have ran the tool and it points to the correct place in FSX-Steam that my folder is installed. The tool only gives me the option to delete the sim;Why would i do that? As you know i have many,many orbx programs, this is the only one that will not work. Please, I will follow up on any thoughts that you have. Thanks,Peter Ps. On a more personal note. I have lived in Hawaii for more than 30 years. Previously i was from Shipley. Yorks and spent many a fine day in your beautiful old city. Link to comment Share on other sites More sharing options...
mike stout Posted October 1, 2016 Share Posted October 1, 2016 Not sure if this is the right place to post this but I just purchased and installed Central Rockies. I worked like a charm and fixed many issues I had at Boise. Thanks guys for all your hard work. Mike Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 1, 2016 Share Posted October 1, 2016 Is the installer background grey or black and blue and what options does it give you to install to please? Link to comment Share on other sites More sharing options...
piko Posted October 1, 2016 Author Share Posted October 1, 2016 On 9/27/2016 at 10:45 PM, Nick Cooper said: As interesting problem. The "no simulator found" message is generated when the folder recorded in the Windows Registry as the location of the simulator does not have fsx.exe or Prepar3D.exe inside it. Clearly, if your simulator really had no .exe file, it could not work, so perhaps your registry entry, though present, is not correct or perhaps the location that FTX Central is looking at is not the same as that recorded in the registry. After the "no simulator found" message, you should see an invitation to open the FTX Registry tool and repair the error, is this not the case on your PC? Nick, there is no invitation to open the registry tool. Basically the program downloads and installs with no problem; apart from the fact it doesn't work. It is when i open FTX Central that i am told that it has not installed and no compatible flightsim was found! I have ran the tool and it points to the correct place in FSX-Steam that my folder is installed. The tool only gives me the option to delete the sim;Why would i do that? As you know i have many,many orbx programs, this is the only one that will not work. Please, I will follow up on any thoughts that you have. Thanks,Peter Ps. On a more personal note. I have lived in Hawaii for more than 30 years. Previously i was from Shipley. Yorks and spent many a fine day in your beautiful old city. Not sure as to your question nick. The installer appears to be the same as all of the orbx installers. The final part is blue if that helps. I have just run the diagnostic report, this id the reference number that it gave for orbx staff to read. I hope this will help :otd577c5239c8e34ebca8112420b9cc274 Thanks in advance, peter Link to comment Share on other sites More sharing options...
piko Posted October 1, 2016 Author Share Posted October 1, 2016 Not sure as to your question nick. The installer appears to be the same as all of the orbx installers. The final part is blue if that helps. I have just run the diagnostic report, this id the reference number that it gave for orbx staff to read. I hope this will help :otd577c5239c8e34ebca8112420b9cc274 Thanks in advance, peter Link to comment Share on other sites More sharing options...
piko Posted October 4, 2016 Author Share Posted October 4, 2016 Can anyone help me? I have still not been able to get this program to work. I have done everything suggested but i still cannot use it! Please i need a senior ORBX member to read this error report and help me. :otd577c5239c8e34ebca8112420b9cc274 I have in all fairness been asking for help for a couple of weeks. Peter mclaren Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 5, 2016 Share Posted October 5, 2016 Unfortunately the error reporting system no long works. You have received several suggestions in the nine days that the topic has been active, it is also unfortunate that none of them appear to have solved your problem. Perhaps you might run the Orbx registry tool and post a screen shot of it? Link to comment Share on other sites More sharing options...
piko Posted October 5, 2016 Author Share Posted October 5, 2016 Hi nick, I do not know how to do a screen shot, can you please explain? The orbx registry tool points to: :C:/program files (x86)/steam/steam apps/common/fsx/ The orbx registry tool doesn't have instructions on what to do with it. but it loads and shows the above information. I have also ran the Flight1.com registry tool; it has instructions and seems to work just fine. I loaded two orbx programs onto my computer today; Scotland & Wales. Wales is working fine while Scotland is giving me the no compatible sim error. How can this be that both were loaded today; one works and the other will not??? Apart from the fact that i have spent an awful lot of money on software that i cannot get to work the sheer stress is killing me. I have my virus program turned off while downloading and installing all orbx software Thanks, peter Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 6, 2016 Share Posted October 6, 2016 To take a screen shot of your screen, press PrtScn. Then open an image editing programme, such as the built in Paint and select paste. You can then edit the picture to include what you want and save it as a .jpg image. Select an image hosting website which you can find via Google and upload your image to it. From that website, select the image url, copy it and paste it into your topic. I cannot find a way to make an installer generate the message you see. If there are no registry entries, the latest installer simply does not populate the drop down menu.The earlier installer simply generates a can't find the effects folder message. FTX Central does generate the error but only when it finds no simulator .exe file in the folder where it has been told to look for it. A screen shot of your FTX Registry Fix tool result and the error message would be useful. Link to comment Share on other sites More sharing options...
piko Posted October 6, 2016 Author Share Posted October 6, 2016 OK here is the message from orbx central, same message for both thr rockies and scotland Link to comment Share on other sites More sharing options...
piko Posted October 6, 2016 Author Share Posted October 6, 2016 Thanks for teaching me how to screen shot! here is the registry tool Spoiler Link to comment Share on other sites More sharing options...
piko Posted October 6, 2016 Author Share Posted October 6, 2016 The thing i cannot figure out is why all of my other orbx programs install with no problems except theses two. Peter Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 7, 2016 Share Posted October 7, 2016 Try adding your simulator to the FSX entry. ADD LOCATION and then navigate to the same location as you have for FSX Steam Edition. Link to comment Share on other sites More sharing options...
piko Posted October 7, 2016 Author Share Posted October 7, 2016 11 hours ago, Nick Cooper said: Try adding your simulator to the FSX entry. ADD LOCATION and then navigate to the same location as you have for FSX Steam Edition. Thank you so much. You have fixed both of the problems! How come all other Orbx software loaded correctly excepting those two? Again, thank you Nick Link to comment Share on other sites More sharing options...
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