Lord Nibbo Posted February 22, 2016 Share Posted February 22, 2016 I bought Orbx Arlanda but I can't unzip it I keep getting this error the files do appear after getting the 7zip warning and clicking on the wrapper to install Arlanda I get this message as shown in the installer pic. So where do I go from here? I've downloaded three or four times using several downloading programs as advised but they all errored the same on trying to unzip. Link to comment Share on other sites More sharing options...
Marcus Nyberg Posted February 22, 2016 Share Posted February 22, 2016 Hey! Please add your order number to the signature to get support. Cheers, Marcus Link to comment Share on other sites More sharing options...
Lord Nibbo Posted February 22, 2016 Author Share Posted February 22, 2016 the order number is Order Number: FSS0463621 How do I add it to my signature? Link to comment Share on other sites More sharing options...
Marcus Nyberg Posted February 22, 2016 Share Posted February 22, 2016 Hey! Thank you! That's all I need for now. It can be good to have it in the signature so if you ever need any support again the staff can easily check your orders. To add it to the signature, please check this link For your problem though. As I only use the normal zip program I'm not sure how 7zip works, but just to be clear, you unzipped it prior to trying installing right? Link to comment Share on other sites More sharing options...
Lord Nibbo Posted February 22, 2016 Author Share Posted February 22, 2016 Yes. the problem seems to be I can't unzip it. I also tried just opening the zip file by right clicking on the file and clicking on "Open" but I got this message Link to comment Share on other sites More sharing options...
Marcus Nyberg Posted February 22, 2016 Share Posted February 22, 2016 Alright. I would suggest to try unzipping with another program, and don't enter the installer before it has been unzipped in the folder. If you've downloaded the zip a few times already, it seems unlikely it would be damaged. But I'm just the developer of the airport, maybe someone in the team with better knowledge about zipping-structure have an idea. Link to comment Share on other sites More sharing options...
Marcus Nyberg Posted February 22, 2016 Share Posted February 22, 2016 And oh, have you tried disabling your antivirus program meanwhile? Mine is stopping files and especially installs of whatever kind all the time. Link to comment Share on other sites More sharing options...
hkterry Posted February 22, 2016 Share Posted February 22, 2016 I have just tried to unzip the OrbxFTXEUESSA100.zip by using the Window 7 unzip function provided therein and found no problem, please try this method. Cheers Link to comment Share on other sites More sharing options...
Lord Nibbo Posted February 23, 2016 Author Share Posted February 23, 2016 17 hours ago, hkterry said: I have just tried to unzip the OrbxFTXEUESSA100.zip by using the Window 7 unzip function provided therein and found no problem, please try this method. Cheers I tried that with exactly the same results. Link to comment Share on other sites More sharing options...
Ed Correia Posted February 23, 2016 Share Posted February 23, 2016 Link to comment Share on other sites More sharing options...
Lord Nibbo Posted February 23, 2016 Author Share Posted February 23, 2016 18 hours ago, Marcus Nyberg SE said: And oh, have you tried disabling your antivirus program meanwhile? Mine is stopping files and especially installs of whatever kind all the time. Yes my antivirus was turned off. Link to comment Share on other sites More sharing options...
Marcus Nyberg Posted February 23, 2016 Share Posted February 23, 2016 Did you check the link that Ed posted? Link to comment Share on other sites More sharing options...
Lord Nibbo Posted February 23, 2016 Author Share Posted February 23, 2016 Yes I tried everything in the link. Link to comment Share on other sites More sharing options...
Matthew Haskins Posted February 24, 2016 Share Posted February 24, 2016 Im having the exact same problem incredibly frustrating. I think the download is corrupt. Link to comment Share on other sites More sharing options...
Lord Nibbo Posted February 26, 2016 Author Share Posted February 26, 2016 On 2/24/2016 at 0:26 PM, Matthew Haskins said: Im having the exact same problem incredibly frustrating. I think the download is corrupt. Thank god it's not just me, maybe now something might get looked at. Link to comment Share on other sites More sharing options...
Marcus Nyberg Posted February 27, 2016 Share Posted February 27, 2016 Maybe something goes wrong in the download, have you tried talking to the support at the store? Link to comment Share on other sites More sharing options...
Lord Nibbo Posted February 28, 2016 Author Share Posted February 28, 2016 On 2/27/2016 at 9:59 AM, Marcus Nyberg SE said: Maybe something goes wrong in the download, have you tried talking to the support at the store? I've been in contact with the store, they admit there is a problem. I've asked twice for a refund but no reply. Link to comment Share on other sites More sharing options...
Lord Nibbo Posted February 28, 2016 Author Share Posted February 28, 2016 2 hours ago, Lord Nibbo said: I've been in contact with the store, they admit there is a problem. I've asked twice for a refund but no reply. They have now fixed the download, it was corrupted .... it can be unzipped now. Rant over Link to comment Share on other sites More sharing options...
Marcus Nyberg Posted February 28, 2016 Share Posted February 28, 2016 Glad to hear it got solved! Link to comment Share on other sites More sharing options...
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