avkomp Posted May 14, 2015 Share Posted May 14, 2015 hi Folks I recently reinstalled my computer and redownloaded ymml2 at the unwrap stage I entered the appropriate info initially by cut and past, but also entering manually and get error telling me the info is wrong so I contacted flightsim store and after 2 weeks they got back to me basically telling me that I have typed the info wrong, and that I had to enter it manually (which I clearly told them that I had done) so last night they asked me if it is a new computer. it is a different motherboard fitted so then I was advised to contact orbx for another registration key. I just need someone to assist me in getting this unwrapped and installed does the key relate to hardware checksum? either way it would be good if orbx could resolve this for me. thanks in advance. Steve Link to comment Share on other sites More sharing options...
Bruce Hamilton Posted May 14, 2015 Share Posted May 14, 2015 I'm on my third motherboard, I've never had any issues with reusing my keys... Link to comment Share on other sites More sharing options...
Dibidut Posted May 14, 2015 Share Posted May 14, 2015 Could it be a FTX-Central 2 problem ?... i hope not. Seeing myself getting new keys for approx 100 FTX products Henrik Btw normaly, your Keys are visible in your FSS-account, under "view my registration details". Link to comment Share on other sites More sharing options...
Ed Correia Posted May 14, 2015 Share Posted May 14, 2015 Keys are not related to hardware so you just need to ensure you are using the correct registration for the correct product and that you are copying iand pasting and also make sure no white spaces are in your copy&paste. Link to comment Share on other sites More sharing options...
avkomp Posted May 15, 2015 Author Share Posted May 15, 2015 righty. have it sorted. feel like a numbskull now, but because there are no phones here or internet right now, been using the phone to get the info I need. small screen and all turns out I was using my ymml 1 key on ymml2 works if you use the right key.................... sorry for wasting everyones time Thanks again Link to comment Share on other sites More sharing options...
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