bursco Posted March 5, 2008 Share Posted March 5, 2008 Went through all the system to d/l and when I pressed confirm after a while IE said cannot load page - have I bought it or not. Do u keep trying or leave it till later. HELP?? Link to comment Share on other sites More sharing options...
Stian Rolandsen Posted March 5, 2008 Share Posted March 5, 2008 DO NOT go back and try again before you have gone to the frontpage of flightsimstore, logged into your account and checked if the purchase has been confirmed or not. This can be done in your account and under the Order History. Also if your order has been processed you should receive an e-mail. Link to comment Share on other sites More sharing options...
Jay Kae Posted March 5, 2008 Share Posted March 5, 2008 Go to fullterrain.com and click on the flashing live help icon mate, we will take care of you Link to comment Share on other sites More sharing options...
weshollett Posted March 5, 2008 Share Posted March 5, 2008 Unfortunately the same happened tome and now I've purchased it 3 times. Link to comment Share on other sites More sharing options...
Jay Kae Posted March 5, 2008 Share Posted March 5, 2008 Wes, Adrian will attend to you asap Link to comment Share on other sites More sharing options...
Adrian Lehmann (FSS) Posted March 5, 2008 Share Posted March 5, 2008 Hi guys, Any duplicate orders that have been generated will be canceled and refunded throughout the course of today. Where ever possible the order that will remain will be the one with the lowest order number. Any duplicates/triplicates etc. will be canceled. Link to comment Share on other sites More sharing options...
Valcor Posted March 5, 2008 Share Posted March 5, 2008 Is there any alternative way to get Product Validation? I have been waiting for 2 1/2 hours since purchase to get a validation email. Link to comment Share on other sites More sharing options...
one-proud-aussie Posted March 5, 2008 Share Posted March 5, 2008 Is there any alternative way to get Product Validation? I have been waiting for 2 1/2 hours since purchase to get a validation email. did u pay for this with pay-pal? Link to comment Share on other sites More sharing options...
Adrian Lehmann (FSS) Posted March 5, 2008 Share Posted March 5, 2008 Valcor, Contact The FlightSim Store at http://www.flightsimstore.com/contact_us.php with your email address and order number and I can send you your registration details. Link to comment Share on other sites More sharing options...
triton Posted March 5, 2008 Share Posted March 5, 2008 I payed by paypal.. no emails... or download link?? paypal have mailed me to confirm I've payed but the system says pending.. tried to use the contact us.. it's posting sql error messages... I'll try again.. cheers Maurice. Link to comment Share on other sites More sharing options...
Valcor Posted March 5, 2008 Share Posted March 5, 2008 I have tried using the Ticket form and it usually gives me an error. But I have filled it out earlier and no email confirming a Help Ticket was received either. Link to comment Share on other sites More sharing options...
John Venema Posted March 6, 2008 Share Posted March 6, 2008 Hang in there guys ... we're working through the issues now. Demand has outstripped supply, and we'll get things working as they should real soon. If you don't get this resolved with the next 2 hours, bump up this post and I will see what can be done personally ok? Link to comment Share on other sites More sharing options...
triton Posted March 6, 2008 Share Posted March 6, 2008 fixed for me, and on it's way.. off for a cuppa only 47mins left... Link to comment Share on other sites More sharing options...
John Venema Posted March 6, 2008 Share Posted March 6, 2008 fixed for me, and on it's way.. off for a cuppa only 47mins left... Great news Maurice! Now promise me this ... I want some of your famous killer screenshots ok? Pretty please with sugar on top? ;D Link to comment Share on other sites More sharing options...
Matthew Webb Posted March 6, 2008 Share Posted March 6, 2008 Hi guys, Any duplicate orders that have been generated will be canceled and refunded throughout the course of today. Where ever possible the order that will remain will be the one with the lowest order number. Any duplicates/triplicates etc. will be canceled. Be careful with the refunds though! I got 2 orders appearing though 1 payment, but I only got 1 receipt from the credit card company for the $29.95. I haven't checked my credit card history, but I'm assuming I don't need any refunds, just one of my orders removed. Cheers, Matt. Link to comment Share on other sites More sharing options...
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