ACTIVE When registering I get a warning: validation failed: server did not specify content lengt

[hv_oers]

#FSS0225494

 

I just bouth FTX global. Trying to install it as admininstrator but after filling the produkt validation information (order-nr, order date and reg. key) I get the message: Validation failed: Server did nog specify content lenght. Please ensure you are connected to the internet and click Next to try again. The three fields are filled in correctly.. I have internet connection. Already disabled firewall and anti-virus but I still get the same message. What to do ?

 

[Wolter van der Spoel]

Hi,

there is also a manual option for validating => https://flightsimstore.desk.com/customer/portal/articles/653958-wrapper-stops-responding-or-cannot-connect-to-the-internet-when-trying-to-validate-

[David Rogers]

Hi Folks,

 

I have just bought FTX Global and I am receiving this error message too    - is there any explanation as to why this is happening for a minority of us, as most people don't seem to be getting this?

 

Never had any FSS Wrapper issues before, so just curious.

 

Many thanks

 

David Rogers

[Wolter van der Spoel]

I'm sorry David I wish I know what is causing this annoyance,

an option could be that maybe to many connections at the same time are trying the same thing, I don't know

[David Rogers]

No problem Wolter.  

 

I thought the manual activation was going to involve waiting for someone to activate the product manually, but I just used it and it was instant, so all ready to go!

 

Thanks very much 

[hv_oers]

Hi, I just tried the manual activation. Instead of a a *.fsk file it generates a *.fsc file. If I try to use this *.fsc file it says 'the key file entered is invalid. What to do now ?

[David Rogers]

Mine was a .fsc file too ........ That's the correct type.

 

>  but you know that you have to upload this FSC key to the Flightsimstore.com, to get the .fsk file ?

 

It's here:-    http://www.flightsimstore.com/fssoa.php

 

When you upload the FSC file to the above, you then get a FSK file, and this goes into the wrapper, then you're done!

[chickenrun]

Hi everyone, had the same issue this morning trying to install AUT and NZ regions... tried several times, then suddenly it worked? Really seems to be server related. So, all I can say for me trying multiple times worked out, but its quite strange and prolongs the normally smooth validation process.

[hv_oers]

Thanks David for you response. I send in the *.fsc file. Now i'm waiting ti receive the *.fsk file. Do you know how long this takes ? 

[Indy511]

Getting the same thing here.

 

Edit:

Used the manual validation. Worked. Geez

[AndreaD]

Same problem here; unfortunately, after a typical Windows breakdown I am reinstalling ALL of my Orbx stuff (and that's a lot) so manual validation is a no no. Any idea when this issue will be solved?

[Adrian Lehmann (FSS)]

Hi All,

 

We (FSS) are having issues with online validation at the moment. We are working on the problem at the moment but in the meantime please use the manual validation method as outlined here:

https://flightsimstore.desk.com/customer/portal/articles/653514-manual-validation-process-explained

 

We apologise for any inconvenience caused.

[AndreaD]

Adrian, it just depends on how long it will take for the server to get back to normal. I have some 20 products to reinstall, so manual validation is not an option. If it's a matter of hours, I'll just stop and wait.

[Adrian Lehmann (FSS)]

Adrian, it just depends on how long it will take for the server to get back to normal. I have some 20 products to reinstall, so manual validation is not an option. If it's a matter of hours, I'll just stop and wait.

 

At the moment the issue is intermittent depending on when we try to implement new methods of making it work permanently. The thing is, we made a change to our main website hosting configuration that is designed to speed the site up and make it more reliable. Unfortunately a bi-product of this has been this niggling issue with the validation system.

 

So for the moment we've backed out of that configuration change the the online validation system is working. However, as we try new way to get the new configuration working there may be times when the validation system ceases to function for a short period of time. However, we are working to keep these periods to an absolute minimum.

 

We are actively working on the issue with a view to have a situation where we can have both the new hosting configuration and a working online validation system at the same time.

 

Again, I apologise for any inconvenience caused.