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Volanta AIRAC


Trevor Hannant

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Hi Trevor,

 

We are somewhat limited by Navigraph as to the cycle we can use to parse routes (etc.) as obviously they want to encourage customers to sign up for a Navigraph subscription. Navigraph have recently (very generously) allowed us to update the default cycle from one in 2018 to cycle 2201 - I am not sure if this is in the public version yet but if not, it will be very soon.

 

You can obtain more up-to-date data by linking your Navigraph account in Settings; have you done this?

 

If you can provide an example of what indicated the out of date data (e.g. a route), then that'd help us pinpoint the exact problem too.

 

All the best,

George

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Hi George, hope you're well!

 

I've linked it now and it's fine - the "Authenticate with Navigraph" was, I thought, an option for logging into Volanta using an external login rather than a separate account, not connecting my Navigraph account to it.  Now I've done this it's resolved.

 

Trev

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