porsche Posted March 26, 2023 Share Posted March 26, 2023 Bought a few things on sale yesterday. Did the process for purchase and hit PAY and nothing happened for some time and then a message came up saying it could not find my cart. However the cart was still showing as before purchase. So, I clicked off as it was the only way to exit the page, did the process again. same result. Then for the heck of it i checked the store where you can download things you've bought and there they were, available for download. I was/am concerned I might have been billed twice or worse........ Normally I get an immediate notification of a credit card transaction and this time did not get one. Sent a message then to Support but no response yet. Definitely concerning. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 26, 2023 Share Posted March 26, 2023 Hello, I saw and allocated your support ticket and I have now added a note to it for you to read. Most of the Orbx staff do not work at weekends but it is already Monday morning in Australia, albeit, only 0430 so far. 1 Link to comment Share on other sites More sharing options...
porsche Posted April 2, 2023 Author Share Posted April 2, 2023 Hi Nick, No response from your accounting section was ever received. Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 3, 2023 Share Posted April 3, 2023 Hello, as it appears that you have not received it, I have sent you a copy of the response in a PM. Link to comment Share on other sites More sharing options...
porsche Posted April 3, 2023 Author Share Posted April 3, 2023 Thank you. All good. Dave Link to comment Share on other sites More sharing options...
Recommended Posts