answered 2FA reset

[Paula1916]

Hi,

 

After a factory reset of my mobile I can no longer access Google Authenticator and therefore cannot access my Orbx account. Can you deactivate the 2FA so I can reset?

 

Thanks

[Doug Sawatzky]

Hi, welcome to the forums

 

You will need to submit a ticket using the below link.

 

https://support.orbxdirect.com/hc/en-us/requests/new