active Central is not reconizing download files

[Metalman64]

Hello

I have built a new system and after installing central the app will not recognize any of my scenery files , I did a back up from 4.5 on a external drive and have moved to 5.2 and installed my files into the library but yet no joy can you please allow a way to re down load my files. My error file is attached. In the main file structure is a folder named Orbx so I loaded all my files there so the sim works yet central dose not function.

 

Thank you

Central File.txt

[Doug Sawatzky]

Hi

 

In Orbx Central, have you gone to settings/help and run the sync simulator function?

[Metalman64]

yes and afterwards the message said that the sync had worked but still no joy

[Doug Sawatzky]

Ok, I don't really understand your issue....are you trying to use v4.5 files for v5.2 simulator?

[Metalman64]

5.2

Thanks

[Metalman64]

Do I need to re download the installs for 5.2

[Doug Sawatzky]

So is that a yes? You are trying to use v4.5 files for v5.2 simulator?

[Doug Sawatzky]

Just now, Metalman64 said:

Do I need to re download the installs for 5.2

 You should be able to just select the v5.2 simulator in Orbx Central and then select install function, and Orbx Central will use portions of the v4.5 files and only download the the v5.2 compatible files.

[Metalman64]

That is what I tried to do but when I try to verify the file there is an error message saying I don't own the file so yes i want to cross everything over to 5.2

 

Thanks

 

[Metalman64]

When you say select install function do I have to do a search for an app to do this been away from this a while so rusty

[Doug Sawatzky]

No, when you open Orbx Central and select the v5 simulator from the top drop down menu and click on "My Products" all your v5 compatible products should show on a list on the left hand side, then click on the product and it should reveal the install button.

[Metalman64]

I really appreciate your help but when i click on my products there are not very many choices there , as you can see from my error file I own a lot of scenery I guess the real question is how do i get my files into my product page, you are right when i click on something it does give me the ability to download but my list is short sorry for putting you through all this.

 

Thanks

[Doug Sawatzky]

No worries, no need to be sorry  

Not all v4.5 products are compatible with v5.

Do you still have v4.5 installed? If so, could you please post a screenshot of the Orbx Central list for both sims?

 

 

[Metalman64]

No I built this new system and it is a real power house but the 4.5 version was on my other computer so I moved the SSD to this new machine, this is the only time I've ever had so much trouble, so I formatted the drive and installed 5.2 I saw a video on installing 5.2 that central should be installed in place of the other central and the new central would pick up the needed files so I may have jumped the wrong way.

 

Metalman

[Metalman64]

Do you think i should reinstall 4.5 and use the older central because it should pick up the needed files at least that's the way it worked before all this confusion

[Doug Sawatzky]

The older FTX Central won't work anymore for you. And no need to reinstall v4.5.

I would go to the Orbx Direct website at https://orbxdirect.com/ and login, and go to "Account" and view all your products, then you should be able to select the product and click on the green "Download via Orbx Central" button, just make sure you are also logged into Orbx Central with the same email as you are using for Orbx Direct. 

[Metalman64]

Thanks for your help and I will do that and see I can get this messed up situation straight.

 

Thanks