Jump to content

Microsoft Flight Simulator please try this first before asking for product support


Recommended Posts

Hello,

before reporting a problem with an Orbx Central purchase for Microsoft Flight Simulator,

please do this first, in order to rule out other common causes of problems.

 

Microsoft Store Edition

1. In the game, delete any rolling cache.

 

2. Delete the simulator .dat files

(AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes\*.dat)

 

If the problem persists, take this extra step.

3. Do not add anything other than the problem product(s) to the Community folder before running MSFS again.

 

Steam Edition

1. In the game, delete any rolling cache.

 

2. Delete the simulator .dat files

(AppData\Roaming\Microsoft Flight Simulator\SceneryIndexes\*.dat) 

 

If the problem persists, take this extra step.

3. Do not add anything other than the problem product(s) to the Community folder before running MSFS again.

Note: the quickest way to do this is to rename your Community folder to CommunityX.
Create a new Community folder in the same location and move only the one product into it.

 

 

  • Like 4
  • Upvote 1
  • Thanks 2
Link to comment
Share on other sites

  • Nick Cooper changed the title to Microsoft Flight Simulator update 27th July 2021
  • Nick Cooper changed the title to Microsoft Flight Simulator please try this first before asking for product support
  • Nick Cooper locked this topic
Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...