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useful tip Microsoft Flight Simulator please try this first before asking for product support


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Hello,

before reporting a problem with an Orbx Central purchase for Microsoft Flight Simulator,

please do this first, in order to rule out other common causes of problems.

 

Microsoft Store Edition

1. Delete any rolling cache.

2. Delete the Content.xml file.

(AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Content.xml)

3. Delete the simulator .dat files

(AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\SceneryIndexes\*.dat)

 

If the problem persists, take this extra step.

4. Do not add anything other than the problem product(s) to the Community folder before running MSFS again.

 

Steam Edition

1. Delete any rolling cache.

2. Delete the Content.xml file.

(AppData\Roaming\Microsoft Flight Simulator\Content.xml)

3. Delete the simulator .dat files

(AppData\Roaming\Microsoft Flight Simulator\SceneryIndexes\*.dat) 

 

If the problem persists, take this extra step.

4. Do not add anything other than the problem product(s) to the Community folder before running MSFS again.

 

 

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  • Nick Cooper changed the title to Microsoft Flight Simulator update 27th July 2021
  • Nick Cooper changed the title to Microsoft Flight Simulator please try this first before asking for product support
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