JM7420 Posted March 27, 2021 Share Posted March 27, 2021 Hello, I am getting an issue with canary islands stopping downloading. I have take this from the log file. 2021-03-27T15:23:38.843Z [INFO] [Saturn] - C:\Users\J**\AppData\Roaming\Orbx\Central\Backup is 0 2021-03-27T15:23:38.845Z [INFO] [Saturn] - eu-canary-hd-xp11: 70.00% 2021-03-27T15:23:38.853Z [INFO] [Saturn] - Job released 205023656 2021-03-27T15:23:40.038Z [INFO] [Saturn] - eu-canary-hd-xp11: 70.00% It has remained on this for the past 30 mins. Link to comment Share on other sites More sharing options...
john548 Posted March 27, 2021 Share Posted March 27, 2021 Check that you have at least 50GB free space on your system drive. If not read the link below. Cheers Link to comment Share on other sites More sharing options...
JM7420 Posted March 27, 2021 Author Share Posted March 27, 2021 Unfortunately i have tried this to no avail is it still throttling at 70% in the log file Link to comment Share on other sites More sharing options...
john548 Posted March 27, 2021 Share Posted March 27, 2021 Have you tried disabling your antivirus software. I have had problems such as yours in the past and disabling AV fixed it. Link to comment Share on other sites More sharing options...
Jon Clarke Posted March 28, 2021 Share Posted March 28, 2021 @JM7420 Welcome to the forums. What OS are you using? Is your XP on C drive? Do you have all the prerequisites for Orbx Central to work? See link below: Have you met all the criteria regarding free disk space, location of your Temp folder etc as outlined in this link: Link to comment Share on other sites More sharing options...
JM7420 Posted March 28, 2021 Author Share Posted March 28, 2021 Hi @Jon Clarke, What OS are you using - Win 10 Is your XP on C drive? - I have it installed on A Drive but all other Orbx scenery is installed without issue. Do you have all the prerequisites for Orbx Central to work? - Yes double checked these Really starting to confuse me as all other scenery installed flawlessly. Hopefully i can get this resolved. Link to comment Share on other sites More sharing options...
Jon Clarke Posted March 29, 2021 Share Posted March 29, 2021 Please delete/remove Orbx Central. Clear Temp folder. Reboot PC and then reinstall Orbx Central. Try download and install of Canaries again. If that doesn't work then please attach your Orbx Central log file. How to Clear Temp and where to find the Orbx Central log file are in the attached pics: Link to comment Share on other sites More sharing options...
JM7420 Posted March 29, 2021 Author Share Posted March 29, 2021 @Jon Clarke Log file now attached. central.log Link to comment Share on other sites More sharing options...
Jon Clarke Posted March 30, 2021 Share Posted March 30, 2021 You have not mentioned if you deleted and then reinstalled a fresh copy of Orbx Central as suggested in my last post. What free space have to got on your disk drives where you download into (by default C drive) Temp folder What free disk space is there on the drive you want to install the addon onto? Link to comment Share on other sites More sharing options...
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