dwf2008 Posted February 16, 2021 Share Posted February 16, 2021 Order number FSS0487234 I have a new PC build and am trying to reinstall my order of FTX Global Vector, but when attempting to validate it times out and says it cannot reach your server. Internet connection is fine. Please help. Thanks Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 16, 2021 Share Posted February 16, 2021 Hello, please attach a copy of your Orbx Central log. Thanks. Link to comment Share on other sites More sharing options...
dwf2008 Posted February 16, 2021 Author Share Posted February 16, 2021 Thank you Nick. Where do I find the central log? Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 16, 2021 Share Posted February 16, 2021 Hello, you can open it at Settings\Help and save a copy before attaching it to your next post. Link to comment Share on other sites More sharing options...
dwf2008 Posted February 17, 2021 Author Share Posted February 17, 2021 Central was NOT installed but it is ncentral.logow. The log file you requested is attached. Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 18, 2021 Share Posted February 18, 2021 Hello, thanks. I suspect that you will need to do this: Link to comment Share on other sites More sharing options...
dwf2008 Posted February 20, 2021 Author Share Posted February 20, 2021 Thank you Nick. The proof of purchase is attached. What next? ORBX 2.pdf Link to comment Share on other sites More sharing options...
Nick Cooper Posted February 21, 2021 Share Posted February 21, 2021 Hell, you should submit a support ticket with your request please. We cannot deal with this in the forums as we do not have access to customer accounts. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.