KjetilFjellheim Posted November 16, 2020 Share Posted November 16, 2020 Hi, I recently purchased Dundee for MSFS. 1. The purchase does not appear in the Orbx central my products.I have restarted the application several times. 2. So I then went to your website https://orbxdirect.com/product/egpn-msfs and there it says product owned. 3. Then chose open in Orbx central and the install page opens in the Orbx central application. 4. When I then try to press install it reports an error : "This product cannot be installed in the currently selected simulator". Selected simulator is Microsoft flight simulator and it is the only one installed. Hope you can help me figure this out. Kjetil Fjellheim Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 16, 2020 Share Posted November 16, 2020 Hello Kjetil, welcome to the forums. I wonder if you are using Microsoft Flight Simulator X? The product is for the new Microsoft Flight Simulator, which is not the same thing. Link to comment Share on other sites More sharing options...
KjetilFjellheim Posted November 16, 2020 Author Share Posted November 16, 2020 Hi. No It's the new Microsoft Flight smulator (MSFS2020), I don't own the X version.I have purchased several other airports and they have worked flawlessly. Kjetil Fjellheim Link to comment Share on other sites More sharing options...
KjetilFjellheim Posted November 16, 2020 Author Share Posted November 16, 2020 Hi Also noticed that I appears on Your products on the Account page on your site. Kjetil Fjellheim Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 16, 2020 Share Posted November 16, 2020 Hello, thanks, I see that you have the correct version. Could you show me a screen shot of Orbx Central as you try to install it please? Link to comment Share on other sites More sharing options...
KjetilFjellheim Posted November 16, 2020 Author Share Posted November 16, 2020 Hi Here's the after pressing install and add to main library. Kjetil Fjellheim Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 17, 2020 Share Posted November 17, 2020 Hello, thanks, that is very odd and so far unique to you. Can you say which version of MSFS you have, is it from The Microsoft Store or X Box for one dollar or Aerosoft DVD or Steam please? Link to comment Share on other sites More sharing options...
KjetilFjellheim Posted November 17, 2020 Author Share Posted November 17, 2020 Hi. Bought on steam. Link to comment Share on other sites More sharing options...
KjetilFjellheim Posted November 17, 2020 Author Share Posted November 17, 2020 Hi. Got it to install now. Had to uninstall Orbx central and reinstall it. When I did that, the airport appears in the list and installs. Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 17, 2020 Share Posted November 17, 2020 Good news, thanks for the feedback. Link to comment Share on other sites More sharing options...
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