Newah Posted October 10, 2020 Share Posted October 10, 2020 Hello I already installed 4 addon for FS2020 from Orbx but isn't visible in Simulator. In Marketplace appear as available for buying, why? there is a procedure to use with FS2020? in FSX everything works great with FSX addons Thank you very much for your support! Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 10, 2020 Share Posted October 10, 2020 Hello, welcome to the forums. First, please run Orbx Central\Settings\Help\Sync Simulator. This is why you can buy from Orbx and see in the Marketplace that you do not own the products: Link to comment Share on other sites More sharing options...
Newah Posted October 14, 2020 Author Share Posted October 14, 2020 On 10/10/2020 at 1:06 PM, Nick Cooper said: Hello, welcome to the forums. First, please run Orbx Central\Settings\Help\Sync Simulator. This is why you can buy from Orbx and see in the Marketplace that you do not own the products: Thank you very much NicK great information! Link to comment Share on other sites More sharing options...
Newah Posted October 16, 2020 Author Share Posted October 16, 2020 after reinstalling FS2020 and Orbx addon and running Orbx Central\Settings\Help\Sync Simulator the addon are not visible Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 16, 2020 Share Posted October 16, 2020 Hello, you are looking in the wrong place. Please take a look at your Profile\Content Manager list instead. Link to comment Share on other sites More sharing options...
Newah Posted October 17, 2020 Author Share Posted October 17, 2020 Many thanks Nick! Link to comment Share on other sites More sharing options...
hella737 Posted October 17, 2020 Share Posted October 17, 2020 On 10/10/2020 at 12:06 PM, Nick Cooper said: Hello, welcome to the forums. First, please run Orbx Central\Settings\Help\Sync Simulator. This is why you can buy from Orbx and see in the Marketplace that you do not own the products: I have installed EGLC and LOWI and none show up in FS even after manually doing a sync. The installs show up correctly in Central and it says syncronized successfully. But, no show in simulator. Please advise with a more detailed instructions when installing in FS and outside FS. The instructions, to me, are not clear with "Community" folders everywhere. Thanks Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 17, 2020 Share Posted October 17, 2020 Hello, can you clarify if you have visited the airports in the simulator and you have not seen the new airport features, or you are looking at lists in the simulator and do not see your products in the lists? Link to comment Share on other sites More sharing options...
hella737 Posted October 18, 2020 Share Posted October 18, 2020 21 hours ago, Nick Cooper said: Hello, can you clarify if you have visited the airports in the simulator and you have not seen the new airport features, or you are looking at lists in the simulator and do not see your products in the lists? First info on installations: FS is installed in external drive I:\Flight Sim EGLC is installed in I:\Orbx\msfs\EGLC London City Airport LOWI is installed in I:\Orbx\msfs\LOWI Innsbruck Airport I have run sync, but it does not fix the issue. When I go to EGLC the airport is there. But, how do I know it is the Orbx and not the default airport? The same with LOWI of course. Still not showing up in the Market Places as OWNED. I don't understand why the installer can't do this directly. I have airports from another company and, directly after installing, showing up as OWNED in the market place without any action from me. Thank you. Link to comment Share on other sites More sharing options...
hella737 Posted October 18, 2020 Share Posted October 18, 2020 2 minutes ago, hella737 said: First info on installations: FS is installed in external drive I:\Flight Sim EGLC is installed in I:\Orbx\msfs\EGLC London City Airport LOWI is installed in I:\Orbx\msfs\LOWI Innsbruck Airport I have run sync, but it does not fix the issue. When I go to EGLC the airport is there. But, how do I know it is the Orbx and not the default airport? The same with LOWI of course. Still not showing up in the Market Places as OWNED. I don't understand why the installer can't do this directly. I have airports from another company and, directly after installing, showing up as OWNED in the market place without any action from me. Thank you. If it helps, here is a screenshot from airport. Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 18, 2020 Share Posted October 18, 2020 Hello, please have a look at your Profile\Content Manager list and see if they are there. Link to comment Share on other sites More sharing options...
hella737 Posted October 22, 2020 Share Posted October 22, 2020 On 10/18/2020 at 1:40 PM, Nick Cooper said: Hello, please have a look at your Profile\Content Manager list and see if they are there. Hi again, Sorry for my late reply. Yes, both EGLL and LOWI shows in Content Manger from both Orbx and from ASOBO. But still is not showing as OWNED in the Marketplace. Regards Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 22, 2020 Share Posted October 22, 2020 Hello, that is explained in the topic linked in my first reply. Here it is again: Link to comment Share on other sites More sharing options...
hella737 Posted October 22, 2020 Share Posted October 22, 2020 21 minutes ago, Nick Cooper said: Hello, that is explained in the topic linked in my first reply. Here it is again: Ok, that explains the differences. Hopefully in the future it will be fixed. Thank you for clearing this up for me. Regards Link to comment Share on other sites More sharing options...
Nick Cooper Posted October 22, 2020 Share Posted October 22, 2020 Hello, I don't see it as a problem to be fixed and I do see that it is unlikely that Microsoft's purchasing system will be merged with that of Orbx. If you think of it in hardware terms, if you bought, for example, a computer mouse from Amazon, would you expect to be able to seek a refund, a receipt or query non-delivery from E Bay, where the same mouse was available for sale? The principle is the same. In both cases, you might well be able to receive support from the manufacturer of the mouse, once it had been delivered, as you can here with your Orbx products. Link to comment Share on other sites More sharing options...
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