MedicShae Posted August 20, 2020 Posted August 20, 2020 I keep getting this error message that the LOWI airport can not be downloaded. I bought the game(MSFS2020) through steam and used the in game store to purchase the content but when I go to download it get's around 1.3 GB in, then stops, and a msg, at the top of the screen pops up stating that "it failed to download LOWI"... Any way to fix this?
Doug Sawatzky Posted August 20, 2020 Posted August 20, 2020 Hi, Welcome to the forums If you purchased both the sim and LOWI through Steam then unfortunately we are not able to help, you will need to contact Steam support.
MedicShae Posted August 20, 2020 Author Posted August 20, 2020 34 minutes ago, Doug Sawatzky said: Hi, Welcome to the forums If you purchased both the sim and LOWI through Steam then unfortunately we are not able to help, you will need to contact Steam support. I had to add funds to purchase through steam, but I bought it through the in game menu? Steam has nothing to do with it, it doesn't download through steam it downloads in game? I am a little confused?
Doug Sawatzky Posted August 20, 2020 Posted August 20, 2020 Then it must have been purchased through Microsoft? We are only able to provide support if the product was purchased directly from Orbx.
MedicShae Posted August 20, 2020 Author Posted August 20, 2020 2 minutes ago, Doug Sawatzky said: Then it must have been purchased through Microsoft? We are only able to provide support if the product was purchased directly from Orbx. Oh okay ty.
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