ajc42 Posted July 23, 2020 Share Posted July 23, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached THERE IS NO LOG FILE AS REQUESTED ABOVE Operating system: Debian Bullseye Simulator: X-Plane Screenshot: Issue: I can't even get started sudo apt-install libc6-dev - no problem already installed wget https://web.goog.cdn.orbxdirect.com/software/central/4.1.14-17b6cdce/Orbx-central-4.1.14.AppImage - no problem download 132853931 bytes chmod +x Orbx-central-4.1.14.AppImage - no problem worked = permissions now 755 owner is me. ./Orbx-central-4.1.14.AppImage [124632:0723/150523.698062:FATAL:setuid_sandbox_host.cc(157)] The SUID sandbox helper binary was found, but is not configured correctly. Rather than run without sandboxing I'm aborting now. You need to make sure that /tmp/.mount_orbx-cqVGkCi/chrome-sandbox is owned by root and has mode 4755. Trace/breakpoint trap I haven't touched /tmp its the standard debian installation. Note the directory /tmp/.mount_orbx-cqVGkCi directory does not exist permissions on /tmp directory is drwxrwxrwt Link to comment Share on other sites More sharing options...
ajc42 Posted July 23, 2020 Author Share Posted July 23, 2020 As an experiment I tried running this as sudo ./Orbx-central-4.1.14.AppImage --no-sandbox This did allow the application to start up, and did open up a window for me to log in. However, once logged in, it told me it could not find any simulators. Link to comment Share on other sites More sharing options...
ajc42 Posted July 24, 2020 Author Share Posted July 24, 2020 I realised after the experiment above I should have looked in /root/.config/Orbx/Central for the log for that run. So that is now attached. I not sure its helpful other than the fact that your servers seem to be saying my purchase was not authorised. I purchased the True Earth Great Britain South scenery yesterday and my credit card has been charged so I am anxious to get started. central.log Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2020 Share Posted July 24, 2020 Hello, the log states Quote 2020-07-23T14:27:03.493Z [INFO] [Central::IpcService] - The Orbx Central worker process failed to start. Please check the user guide for troubleshooting advice at http://Orbx.to/central-guide - closed with code null - SIGINT Please review this topic first. Your new purchase is safely waiting in your Orbx Direct account. Thanks. Link to comment Share on other sites More sharing options...
ajc42 Posted July 24, 2020 Author Share Posted July 24, 2020 1 hour ago, Nick Cooper said: Hello, the log states Please review this topic first. Your new purchase is safely waiting in your Orbx Direct account. Thanks. As I said I am running Linux and the only prerequisite for that is libc6-dev - which IS installed (see my original post) as I did of course review that topic. I have also been through a lot of the other recent posts here - including one that said that the latest release was now 4.1.15, but I have no way of downloading that. My attempt at running as root was not meant to be a serious attempt and I must admit haven't previously run x-plane as root, nor do I really want to. I have of course run x-plane as me (alan) and the error message in the first post is what happened when I ran central as me. It does not even seem to have got past the first hurdle and there is no log file for that.. What am I supposed to do now? Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2020 Share Posted July 24, 2020 Hello, I don't know anything about your operating system, I 'm afraid. You should get the newest version of Orbx Central if you have opted in to the "Fastlane". Link to comment Share on other sites More sharing options...
ajc42 Posted July 24, 2020 Author Share Posted July 24, 2020 I don't want the bleeding edge if I don't need it. I just want to get my scenery installed. I was hoping a developer would respond last night, but none seem to and it now seems to be the weekend in Australia. I presume that means I have to wait another few days, which doesn't make me very happy. But if opting in the the "Fastline" is something I could try, how do I do that? I just was poking around in my account, but I couldn't find anything. Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2020 Share Posted July 24, 2020 Hello, there's an option on the Orbx Central\My Account page, if you can get that far. Link to comment Share on other sites More sharing options...
ajc42 Posted July 24, 2020 Author Share Posted July 24, 2020 Actually it looks like I have found a way to make it work as me! without upgrading I just added the --no-sandbox flag when starting the app (without sudo) and I have now got to at least downloading and installing my purchase. Its done a couple of GB of the 27 or so Link to comment Share on other sites More sharing options...
ajc42 Posted July 24, 2020 Author Share Posted July 24, 2020 I can report that the download worked perfectly, and I've just come back from a flight around London and the M25. My first in X-plane other than the training school. I was able to take off from Redhill fly over my house then track back to find the M25, follow the M23 North (were it almost immediately becomes the A23) and then tracked that until I had Battersea Power Station in sight. Down the Thames until the QE2 bridge, then back down the M25 until the A22 - where I tracked down to Godstone station, turning into a downwind leg for Redhill 08R and a successfull landing. Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 24, 2020 Share Posted July 24, 2020 Very good news, thanks for the feedback. Link to comment Share on other sites More sharing options...
ajc42 Posted July 25, 2020 Author Share Posted July 25, 2020 Although I have resolved it, this is still something the developers need to look at, since there is nothing in any instructions that I've been able to find about this --no-sandbox flag. Its only the error message from my attempt to run it as root that even suggested the such a flag existed and my own curiosity to then maybe try it. I hope the fact that this thread is now marked as resolved won't prevent that from happening Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 25, 2020 Share Posted July 25, 2020 Hello, thanks. You will see that I have changed it to Noted. One of the Orbx Central developers should look at the topic and reply. Link to comment Share on other sites More sharing options...
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