Eddie21 Posted June 22, 2020 Share Posted June 22, 2020 I cannot synchronise my simulator. I get the following error message "an error occured while trying to synchronise your simulator". I also cannot install any products, including Orbx libraries, MVAMS and SimObject Display engine. I get the following error message "a communication error occurred when trying to perform this action". I am running windows 10 home edition. I have AVG home security, FSX, Xplane 10 and Xplane 11. Looking forward to using the software and I appreciate any help. Thanks in advance. Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 23, 2020 Share Posted June 23, 2020 Hello, welcome to the forums. Have you yet installed the prerequisite software? Link to comment Share on other sites More sharing options...
Eddie21 Posted June 24, 2020 Author Share Posted June 24, 2020 Hello, Thanks for your reply. Yes I tried to install all of the above. Some would not not install. It said "this update is not applicable to my computer" for the following update: Update for Universal C Runtime in Windows I couldn't install this update either: Windows Update KB2533623 it says "windows update standalone installer Installer encountered an error: 0x80096002 The certificate for the signer of the message is invalid or not found" I did install the other updates but I still have the same problems. Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 24, 2020 Share Posted June 24, 2020 Thanks. Can you try renaming your scenery.cfg file and then start P3D, which will create a new one. Then try Sync Simulator again please. The communications error might be resolved by reinstalling Orbx Central. Link to comment Share on other sites More sharing options...
Eddie21 Posted June 25, 2020 Author Share Posted June 25, 2020 scenery.cfg In which program and folder would I find this file ? Start P3D ? as in Prepar3D ? I don't have this program. I am trying to use Orbx for FSX. I managed to find scenery.cfg file in the FSX folder. is this the one ? I renamed it to "renamed.cfg". It still does not work Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 25, 2020 Share Posted June 25, 2020 Hello, apologies. The scenery.cfg file is to be found at C:\programdata\Microsoft\FSX. Link to comment Share on other sites More sharing options...
Eddie21 Posted June 26, 2020 Author Share Posted June 26, 2020 Hi, it still didn't work. I am using Windows 10. Sometimes I get the following message on my screen: Error Orbx Central worker failed to launch. Please check your system meets the minimum requirements. Windows: Windows 7SP1+, Windows 10 or above Other operating systems please check compatibility for .NET Core on Microsoft website https://docs.microsoft.com/en-us/dotnet/core/install/dependencies?tabs=netcore31&pivots=os-windows#supported-operating-systems I have Windows 10 so I don't understand why sometimes I get the above message. This message only occurs sometimes, otherwise the usual error message I get is still the "communication error". Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 26, 2020 Share Posted June 26, 2020 Hello, does Orbx Central ever work, or do you always see an error message? Link to comment Share on other sites More sharing options...
Eddie21 Posted June 26, 2020 Author Share Posted June 26, 2020 Hello, I appreciate your help and patience, thanks. yes Orbx Central does work However a message just came up now as I tried to run it from AVG antivirus that says "threat blocked, ...OrbxCentralWorker.exe is infected with IDP.Generic" Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 26, 2020 Share Posted June 26, 2020 Thanks. It seems that some anti virus software, evidently including yours, has recently had a virus definition update that is now identifying OrbxCentralWorker.exe as a threat. It was not a threat before and it is not a threat now, so you should be able to either tell your anti virus software that it should be left alone or create an exclusion, so that the software no longer looks at it. Here is a link to another "false positive" report for perfectly legitimate software. You can see that AVG's reply is much the same as mine. Over the years, I have come to find that additional anti virus software can cause more problems than a virus, this is of course just my opinion and I am not criticising anyone's desire to have extra anti virus software. Windows Defender and before that Microsoft Security Essentials have kept me safe for years. Careful use of the PC is the most effective, clicking on dubious links, especially in unsolicited e mails is the most common way in for viruses and malware. Link to comment Share on other sites More sharing options...
Eddie21 Posted June 27, 2020 Author Share Posted June 27, 2020 Thanks, I completely disabled AVG and it seems like it works now. Link to comment Share on other sites More sharing options...
Eddie21 Posted June 27, 2020 Author Share Posted June 27, 2020 Hello, it works now Thanks for your help and patience Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 27, 2020 Share Posted June 27, 2020 Good news, many thanks for the feedback. Link to comment Share on other sites More sharing options...
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