wbellis Posted June 15, 2020 Share Posted June 15, 2020 Hi, I have tried to install EGPH, Edinburgh for P3Dv5 numerous times and each time I get an error saying file failed to extract. Each time I have run "Verify Files' to no effect and using EGPH in this state reveals that there are no jetways present and it often will cause a crash to desk top. Suggestion/help would be greatly appreciated. sincerely, W B Ellis Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 15, 2020 Share Posted June 15, 2020 Hello, if you made a backup of the product, please remove it and try again. If you did not, please click on Clear the temporary folder on the Orbx Central \Settings\Downloader page and try verify files again. Link to comment Share on other sites More sharing options...
wbellis Posted June 15, 2020 Author Share Posted June 15, 2020 Thanks for the tip. Unfortunately, still no joy. After removing the backup, re-installing and running verify there are still no jetways and after only a few moments, it does the CTD. I have no other third party scenery for Scotland other than Orbx Scotland and Orbx airports for that part of the world. Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 15, 2020 Share Posted June 15, 2020 Hello, my solution was just for the file failed to extract, did that work? For jetways, you will need to install SODE and also to register it with the simulator. If you have not yet installed SODE, you will need to run Verify files for EGPH after you have. Link to comment Share on other sites More sharing options...
wbellis Posted June 15, 2020 Author Share Posted June 15, 2020 Hello again Nick, Sorry, I misunderstood. Yes, that part of your suggestion worked fine and I did not have any errors with extraction. I have SODE installed and just reinstalled and verified and it appears I now have the missing jetways. Thank you much for your help and patience. regards, Bruce Link to comment Share on other sites More sharing options...
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