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Orbx Central Stuck on Loading Products and Libraries


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Posted

 

Quote

Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log


You can delete this box/quote once your log is attached

Hello Orbx Team,

My name is Joseph I've been having an issue with my Orbx Central being stuck on loading products and libraries this all took place after i deleted P3DV4 and moved on with P3D V5 i had to modify the registry in this video tutorial so i could install my PMDG Planes in P3D V5.  If you can help me that would be fantastic! 

Thank Again
Joseph V.

 

 

 

Operating system:  Windows 10 Pro Version 2004 Insider Preview Edition 

Simulator:  Lockheed Martian P3D v5

Screenshot:  

Issue:  Orbx Central Stuck on loading screen


========PC SPECS========
PSU: Dell 875W 80+ Silver Certified
RAM: Samsung 32GB DDR3 ECC Server Memory
CPU: Intel Xeon X5650 6 Core 12 Thread Server CPU 2.66GHZ-3.06GHz
GPU: XFX AMD RADEON R9 390X 8GB GDDR5
Mobo: Dell D883F LGA1366 Board
Storage 1: 500GB HDD Seagate Barracuda for Steam and Adobe Software
Storage 2: 1TB Seagate HDD Barracuda for X-Plane 11 and P3D V5

orbx.png

central.log

Posted

Hello,

unless you are trying to install to P3D v3, you seem to have made a mess of your registry.

 

Quote

2020-06-11T19:53:10.862Z [INFO] [Central::SimulatorService] - Selected Prepar3D v3 at path D:\Flight Sim Software\Prepar3D v3\

 

Posted

You could try reinstalling Orbx Central first perhaps.

Also delete:

C:\Users\your name\AppData\Roaming\Orbx and

C:\Users\your name\AppData\Local\Orbx-central-updater.

Make sure that after you have uninstalled it,

C:\Users\your name\AppData\Local\Programs\Orbx-central

is also gone.

Posted

Its still doing it even after deleting P3DV3 and removing the P3D V3 stuff from the registry i Uninstalled both sims P3D V4 and V3 deleted everything from the registry that contained anything V3 or V4 related and Orbx is still stuck on loading simulators and libraries at this point idk what to doonly sims i have left are P3D V5 and XP11 thats it i uploaded a new log file hopefully this log will show what the issue is. Ok did a fresh reinstall of Orbx it works when i select XP11 but when i select P3D V5 it just hangs at loading products and simulators naGFPJp.pngv9v2Roq.png3i8iJRx.pngHGCbZek.pngimage.thumb.png.782ba7249e30d1b75f01a0cebb050e7f.pngimage.thumb.png.107fae24ca9df0dc342512d96b4613ff.pngimage.thumb.png.2a5732c66c5c9f12711ce9cb9e4d10cf.png

central.log

image.png

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