Orbx Central stalls while updating TrueEarth scenery

[Aescandu]

 

Quote

Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

• Windows: %APPDATA%/Orbx/Central/central.log
• macOS: ~/Library/Application Support/Orbx/Central/central.log
• Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached

 

 

 

Operating system:  Windows 10 Pro

Simulator:  X-Plane 11

Screenshot:  

Issue:  

When the recent updates appeared for TrueEarth scenery, I found that while the GB South scenery updated fine, when it moved to GB Central, it stopped during the 'scanning files' phase and made no further progress. By reinstalling Orbx Central and deleting all the folders associated with it, I managed to update GB North and Southern California without any further issues, but continued to have the same problem with GB Central.

 

Examining the Central Log file shows that there seems to be a problem with a texture file in the GB Central installation. The relevant lines are these:

 

2020-05-24T18:37:09.717Z [INFO] [Saturn] - gbr-central-xp11: 1.00%  Scanned 4821 of 22366 files
2020-05-24T18:37:11.802Z [INFO] [Saturn] - gbr-central-xp11: 1.00%  Scanned 5098 of 22366 files
2020-05-24T18:37:13.811Z [INFO] [Saturn] - gbr-central-xp11: 2.00%  Scanned 6775 of 22366 files
2020-05-24T18:37:15.594Z [INFO] [Saturn] - gbr-central-xp11: 2.00%  Scanned 8225 of 22366 files
2020-05-24T18:37:18.955Z [INFO] [Saturn] - gbr-central-xp11: 2.00%  Scanned 8572 of 22366 files
2020-05-24T18:37:20.826Z [INFO] [Saturn] - gbr-central-xp11: 2.00%  Scanned 8951 of 22366 files
2020-05-24T18:37:21.360Z [INFO] [Saturn] - Data error (cyclic redundancy check). : 'D:\X-Plane 11\Custom Scenery\Orbx_C_GB_Central_TrueEarth_Orthos\textures\14d0x1fc0M.png'
2020-05-24T18:37:22.342Z [INFO] [Saturn] - gbr-central-xp11: 2.00%  Scanned 8998 of 22366 files
2020-05-24T18:37:23.558Z [INFO] [Saturn] - gbr-central-xp11: 2.00%  Scanned 8998 of 22366 files

 

... after which the last line in the Log File is repeated.

 

It seems that a file has got corrupted. It will display in Irfan View but cannot be copied: 'Can't read from the source file or disk.' is the message I get. How can I repair or replace it.

 

[Ben McClintock]

Hi,

 

This error (and the fact that InfraView can't open it either) indicates that there is not a problem with Central, but with your disk itself.

 

I'd recommend you open a new Administrator command prompt, then run Windows' disk check utility by typing: "chkdsk /r" and pressing enter.