answered Refund request Leeds Bradford XP11

[Cyrex1984]

Hi, i recently purchased Leeds bradford for XP11, but its terrible performance made it useless for me and i want to request a refund or a exchange in another airport.

[Jon Clarke]

@Richard Lincoln For your attention please

[Richard Lincoln]

Hi,

 

Please utilise the Ticket Portal https://support.orbxdirect.com/hc/en-us/requests/new

 

A question I will ask before we look at options for either a Refund or an Exchange of Product

 

Have you sought Technical Support from the Support Team on the Forum (Here) To have a possible resolution sought?

 

You must explore the reasons as to the need for either an exchange or refund.

 

Please see our Refund Policy found here https://orbxdirect.com/refunds

 

Thanks

Richard 

 

 

 

[Cyrex1984]

44 minutes ago, Richard Lincoln said:

Have you sought Technical Support from the Support Team on the Forum (Here) To have a possible resolution sought?

 

You must explore the reasons as to the need for either an exchange or refund.

 

Please see our Refund Policy found here https://orbxdirect.com/refunds

 

Thanks

Richard 

 

 

 

Yes ive searched the forums, it looks like this problem cant be solved.

[Richard Lincoln]

Hi,

 

    I appreciate you searching the Forum Sir, you need to Open a Topic, explain the situation, give examples first please. 

[Cyrex1984]

5 minutes ago, Richard Lincoln said:

Hi,

 

    I appreciate you searching the Forum Sir, you need to Open a Topic, explain the situation, give examples first please. 

Ok, created a topic now. thanks