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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system: WIN10

Simulator:  XPLANE 11

Screenshot:  N/A

Issue:  Accidental download cancellation


May 14, 2020, 6:08:13 PM GMT+10

I was downloadin your Orbx SO CAL as normal,i needed to pause the download and accidently
hit the cancellation X.
i had gotten as far as 16GB .Is there anyway i can revert back to my download as i have a limited amount of monthly allowance.
Hope this makes sense,and your products are outstading.
Your transaction ID / receipt number is 5ebae3f956992.
TrueEarth US Southern California SD - X-Plane 11


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Guest Josh Koz

Hi @baylix1


If Orbx Central is closed during a download in will indeed pick up from were it left off. However if a download is cancelled it will remove any previously downloaded files.

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