active Orbx Central 4.19 hangs at Loading Products and Librairies

[maddoctor]

 

Quote

Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

• Windows: %APPDATA%/Orbx/Central/central.log
• macOS: ~/Library/Application Support/Orbx/Central/central.log
• Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached

 

 

 

Operating system:  Windows 10 (installed last week by professional IT)

Simulator:  X-Plane 11.50 + FSX-SE + Aerofly2

Screenshot:  

Issue:  Orbx Central 4.19 hangs at the black Loading (products and libraries) Screen.  Have uninstalled Orbx Central  - via Control Panel unistalll  programs -  and rel-installed etc but with same result. Was working fine until yesterday. I was relaoding products, after Windows 10 update from Win 7 last week, over weekend.

 

Broadband speed test approx 70Mb/s.

 

Please help!

 

 

 

central.log

[maddoctor]

Here is a previous central log from another intance earlier when it did not work either - just in case it's a help.

 

central.log

[maddoctor]

Seems to have remedied problem by deleting appdata AND Orbx-central-updater as wel as unistall - then reinstall.

 

Only problem now is Central is not picking up FSX - just the X-Plane and Aerofly2 --  any ideas on ho to add FSX to Central much appreciated.

 

Still not sure what went wrong initally however.

[Doug Sawatzky]

Hi

 

Just run FSX and it should re-add itself.